Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the creation of unforgettable premium experiences at major sports events.
- Company: Join a global sporting organisation with a passion for excellence.
- Benefits: Competitive salary, exciting events, and opportunities for career growth.
- Why this job: Be at the forefront of delivering world-class experiences and making lasting memories.
- Qualifications: 4-5 years in hospitality or guest experience management, with strong leadership skills.
- Other info: Dynamic role with a focus on teamwork and problem-solving in a fast-paced environment.
The predicted salary is between 47000 - 63000 £ per year.
£55-60k + package
Central London
I'm working with a global sporting organisation who are looking to recruit a Senior Premium Experience Manager to join the team. This role will take a lead on the development, operations and management of premium experiences for all event days across the business.
Responsibilities:
- Plan and execute world-class premium experiences at sports events
- Lead and coordinate the operational function for multiple premium events, including on-site private suites, premium experience assets and after-parties
- Be an operational focal point on event days, working with the caterers and communicating and building relationships with restaurant managers
- Oversee and manage the premium experience department for both full-time and casual staff on event days
- Plan and deliver the full event cycle, from pre-event planning and site visits through supplier management, guest-list and ticketing, on-site hosting, logistics, and post-event reconciliation.
Candidate Background:
- 4-5 years in a premium experience, hospitality operations or guest experience management role.
- Background in leading the operational function of premium experiences on event days
- Ideally stadium, events or sporting experience either agency or rights-holder side
- Strong communicator and ability to manage a small team
- Managing large budgets and supplier contracts.
- Working directly with catering organisations
- Proactive go-getter, with an eye for detail and the ability to solve complex problems
Feel free to apply with a copy of your most up to date CV to the advert below!
Senior Premium Experience Manager in City of London employer: SERV Recruitment
Contact Detail:
SERV Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Premium Experience Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports and hospitality sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.
✨Tip Number 2
Show off your experience! When you get the chance to chat with hiring managers, highlight your past successes in managing premium experiences. We want to hear about those world-class events you’ve executed and how you’ve tackled challenges head-on.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email. It shows your enthusiasm and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the interview! Research the company and its events thoroughly. We want you to come in with ideas on how to elevate their premium experiences. Show them you’re not just a fit for the role, but a game-changer!
We think you need these skills to ace Senior Premium Experience Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Premium Experience Manager role. Highlight your experience in managing premium events and any relevant hospitality operations. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to planning and executing premium experiences at events. Let us know why you’re excited about joining our team!
Showcase Your Communication Skills: As a Senior Premium Experience Manager, strong communication is key. In your application, demonstrate your ability to build relationships and manage teams effectively. We want to see how you’ve successfully coordinated with various stakeholders in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining StudySmarter!
How to prepare for a job interview at SERV Recruitment
✨Know Your Premium Experience Inside Out
Make sure you thoroughly understand the concept of premium experiences in the context of sports events. Research the organisation's past events and think about how you can elevate their offerings. Be ready to discuss specific examples of how you've successfully managed premium experiences before.
✨Showcase Your Leadership Skills
As a Senior Premium Experience Manager, you'll need to lead a team effectively. Prepare to share examples of how you've successfully managed teams in high-pressure environments. Highlight your communication skills and how you've built relationships with various stakeholders, like caterers and restaurant managers.
✨Be Ready for Problem-Solving Scenarios
Expect questions that test your ability to solve complex problems on event days. Think of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your proactive approach and attention to detail, which are crucial for this role.
✨Understand Budget Management
Since managing large budgets is part of the job, be prepared to discuss your experience with budget oversight and supplier contracts. Bring examples of how you've successfully managed finances in past roles, ensuring you can articulate your financial acumen clearly.
