At a Glance
- Tasks: Manage client relationships, drive business growth, and oversee compliance assessments.
- Company: Join a growing company focused on client success and strong partnerships.
- Benefits: Enjoy a competitive salary, performance incentives, and hybrid work options.
- Why this job: Be part of a supportive team while working with high-profile clients and driving impactful results.
- Qualifications: Experience in Key Account Management and strong knowledge of compliance regulations required.
- Other info: Company vehicle provided and opportunities for career development.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Are you an experienced Key Account Manager with a passion for building strong client relationships and driving business growth? We’re looking for a dynamic professional to join our team and take ownership of client retention, contract management, and service expansion.\\n\\nWhy join us?\\n\\n * A key role in a growing company\\n\\n * Opportunity to work with high-profile clients\\n\\n * Competitive salary and benefits package\\n\\n * Supportive and collaborative work environment\\n\\nWhat you’ll be doing:\\n\\nClient Relationship Management – Develop and maintain senior-level relationships with direct clients and FM/Managing agents.\\nGrowth & Opportunity Development – Identify and secure additional services within market sectors, including onsite audits, training opportunities, and compliance schemes.\\nWater Risk Assessments – Oversee and manage water/legionella risk assessments to ensure compliance with COSHH Regulations and HSE guidelines (ACoP L8).\\nContract Management – Support key contracts, analyse profitability, and promote additional services such as air quality assessments, LEV testing, and fire damper inspections.\\nTraining & Compliance – Deliver client training courses, keep up to date with industry regulations, and implement new training based on legislative changes.\\n\\nWhat we’re looking for:\\n\\nProven experience in Key Account Management or a similar client-focused role\\nStrong knowledge of compliance regulations in health & safety, water risk assessments, or facilities management\\nExcellent relationship-building and negotiation skills\\nAbility to identify business growth opportunities and drive profitability\\nProficiency in Microsoft Office and CRM/client management systems\\n\\nWhat’s in it for you?\\n\\nUp to £50,000 & performance-based incentives\\nCompany vehicle provided\\nCareer development and training opportunities\\nA chance to work with a talented and supportive team as well as scope for hybrid working\\n\\nIf you’re ready to take on a pivotal role and drive client success, we’d love to hear from you
Account Manager employer: SERT
Contact Detail:
SERT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Make sure to highlight your experience in Key Account Management during networking events or industry meetups. Building relationships with professionals in the field can lead to referrals and insider information about job openings.
✨Tip Number 2
Stay updated on compliance regulations related to health & safety and water risk assessments. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and the industry.
✨Tip Number 3
Practice your negotiation skills in real-life scenarios, whether through role-playing with friends or participating in workshops. Strong negotiation abilities are crucial for an Account Manager, and showcasing them can set you apart from other candidates.
✨Tip Number 4
Familiarize yourself with CRM systems and Microsoft Office tools that are commonly used in account management. Being proficient in these tools will give you a competitive edge and show that you're ready to hit the ground running.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Key Account Management and client relationship building. Use specific examples that demonstrate your ability to drive business growth and manage contracts effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for client relationships and detail how your skills align with the job requirements. Mention your knowledge of compliance regulations and any relevant training experience.
Showcase Relevant Skills: Emphasize your negotiation skills and ability to identify growth opportunities. Provide examples of how you've successfully managed client accounts and contributed to profitability in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no typos or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at SERT
✨Showcase Your Relationship-Building Skills
As an Account Manager, your ability to build and maintain strong client relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, highlighting your negotiation skills and how you’ve driven business growth.
✨Demonstrate Knowledge of Compliance Regulations
Familiarize yourself with health and safety compliance regulations, especially those related to water risk assessments and facilities management. Be ready to discuss how you have ensured compliance in previous roles and how you can apply that knowledge here.
✨Prepare for Growth Opportunities Discussion
Think about ways you can identify and secure additional services for clients. Be prepared to share specific strategies or ideas on how you would approach growth within market sectors, including any relevant experiences from your past roles.
✨Highlight Your Technical Proficiency
Since proficiency in Microsoft Office and CRM systems is important, be ready to discuss your experience with these tools. Share examples of how you’ve used technology to enhance client management and improve service delivery.