Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain smart meters in customers' homes while providing excellent service.
- Company: Join a leading green energy company committed to diversity and employee development.
- Benefits: Enjoy competitive salary, bonuses, and a comprehensive benefits package.
- Why this job: Make a real impact in the green energy sector while advancing your career.
- Qualifications: Valid UK driving licence and experience in smart meter installation required.
- Other info: Strong career progression opportunities with supportive management.
The predicted salary is between 39033 - 42933 £ per year.
Industry: Utilities and Green Energy
Location: London North West
Salary: £39,033 plus benefits
Department: Metering
Closing Date: 27 February 2026
About the Role
As a Smart Meter Dual Fuel Engineer, you will be responsible for installing, maintaining, and exchanging smart meters in customers’ homes. You’ll complete an average of five jobs per day, with the opportunity to increase your earnings through an uncapped productivity bonus for additional completed appointments. You will work independently, travelling throughout your allocated area with a company vehicle and using a tablet to view your daily schedule, which you can access up to two weeks in advance. Delivering excellent customer service is central to the role, ensuring customers understand the benefits and safe use of their new smart meter. This role offers extensive ongoing training, strong career progression pathways, and a supportive environment with regular catch-ups and assistance from Field Managers.
Key Responsibilities
- Install and maintain dual-fuel smart meters in customer homes.
- Complete scheduled jobs efficiently and safely to required standards.
- Provide clear guidance to customers on their new smart technology.
- Follow all health and safety protocols and represent the company professionally.
- Participate in emergency and maintenance appointments when required.
What You’ll Bring
- A valid UK driving licence (held for at least 1 year, with fewer than 6 points).
- CCN1 / CMA1 / CMA3 with MET1, or NVQ Level 2 in Smart Metering Dual Fuel.
- Experience installing gas and electric smart meters.
- Previous MOCOPA experience at multi-rate level.
- EUSR registration.
A comprehensive benefits package designed to support life inside and outside of work, including:
- Matched or contributory pension scheme
- 24/7 online GP service
- Employee assistance programme
- Access to retail discounts via My Rewards portal
- Life assurance
- Cycle to Work, salary finance, and charitable giving schemes
- Enhanced maternity, paternity, and adoption leave
- Reward and recognition programme
Additional Role-Specific Benefits
- £1000 annual Safety Bonus (paid every 6 months)
- Up to £1000 Attendance Bonus per year
- Company sick pay
- Uncapped productivity bonus
- Additional £1000 salary enhancement for authorised 3-phase or Medium Pressure engineers
- Regular overtime available (time-and-a-half; double time on Sundays)
- Company van and fuel card
- 22 days’ holiday plus bank holidays (rising to 25 with service)
About the Organisation
The company is committed to being an employer of choice, supporting diversity, inclusion, and the development of its people. It actively champions veteran recruitment, fosters supportive employee networks, and promotes a culture built on four core values:
- Responsible: going further for people, communities, and the planet
- Open: seeking new and better ways to exceed expectations
- Together: working as one team
- Ambitious: embracing opportunities and driving progress
Over 80% of field management have progressed internally, demonstrating strong pathways for career growth.
Smart Meter Dual Fuel Engineer employer: Sert Group Limited
Contact Detail:
Sert Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the utilities and green energy sector, especially those who work as Smart Meter Engineers. You never know who might have a lead on a job or can give you insider tips on landing that role.
✨Tip Number 2
Prepare for your interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with smart meters and how you can help customers understand their new tech. Show them you’re not just about the job, but about making a difference!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’ve got all the latest openings, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Smart Meter Dual Fuel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with smart meters and any relevant qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Customer Service Skills: Since delivering excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in your application. We want to know how you can help our clients understand their new smart technology!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll get all the info you need about the role and our company culture!
How to prepare for a job interview at Sert Group Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters, especially the installation and maintenance processes. Familiarise yourself with the specific regulations and safety protocols related to dual-fuel systems, as this will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since delivering excellent customer service is key, prepare examples of how you've successfully interacted with customers in the past. Think about times when you explained complex information clearly or resolved issues effectively, as this will highlight your ability to communicate well.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a tricky installation or a customer who’s confused about their new smart meter. Practising these scenarios can help you respond confidently and demonstrate your problem-solving skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the ongoing training opportunities or how the company supports career progression. It shows that you're genuinely interested in the role and the company culture, which can leave a positive impression.
