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- Tasks: Visit customers' homes to assist with debt recovery and provide excellent service.
- Company: Join a leading debt recovery services company expanding its team nationwide.
- Benefits: Enjoy flexible working hours and the chance to make a real impact.
- Why this job: Great opportunity for self-motivated individuals to develop communication skills and meet targets.
- Qualifications: Looking for target-driven, professional candidates with strong customer-facing experience.
- Other info: Ideal for those seeking a dynamic role with growth potential in the financial sector.
The predicted salary is between 28800 - 42000 £ per year.
Are you looking for a well-paid, field-based job in debt recovery? Do you have experience in customer service, credit control or collections? Join a growing national team as a Field Debt Recovery Agent and take the next step in your career.
SERT is recruiting on behalf of a leading UK debt recovery and field services company, currently expanding their field agent team across Hampshire and the South East.
Key Responsibilities – What You’ll Be Doing:
- Carrying out face-to-face visits to customers’ homes on behalf of utility and public sector clients
- Taking accurate utility meter readings (gas/electric)
- Discussing payment options and negotiating affordable repayment plans
- Reconnecting customers with their service providers
- Delivering exceptional customer service and remaining professional at all times
Minimum Requirements:
- Previous experience in a field-based role, debt recovery, or customer-facing environment is desirable
- Self-motivated with strong communication and negotiation skills
- Full UK driving licence is essential
- Well-organised, dependable, and results-driven
- Able to work independently and as part of a regional team
What’s in It for You:
- Competitive base salary of £30,060 with uncapped commission potential
- Car allowance plus reimbursement of fuel and business expenses
- 22 days annual leave + bank holidays
- Ongoing training and personal development through in-house programmes
- Long-term job security in a growing industry
If you’re ready for a challenging yet rewarding field role where you can help individuals manage debt and take control of your earnings, we’d love to hear from you.
Apply Now or contact SERT to find out more about similar vacancies in your area.
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Field Debt Recovery Agent employer: Sert Group Limited
Contact Detail:
Sert Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Debt Recovery Agent
✨Tip Number 1
Make sure to highlight your customer-facing experience in any conversations you have. This role requires strong communication skills, so be prepared to discuss specific examples of how you've successfully interacted with customers in the past.
✨Tip Number 2
Demonstrate your self-motivation and target-driven attitude by sharing stories of how you've met or exceeded goals in previous roles. This will show that you're not just looking for a job, but are genuinely interested in achieving results.
✨Tip Number 3
Familiarize yourself with the debt recovery process and the challenges that come with it. Being knowledgeable about the industry will help you stand out as a candidate who is ready to hit the ground running.
✨Tip Number 4
Network with current or former Field Debt Recovery Agents if possible. They can provide insights into the role and may even refer you, which can significantly increase your chances of landing the job.
We think you need these skills to ace Field Debt Recovery Agent
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Field Debt Recovery Agent position. Understand the key tasks and responsibilities, as well as the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer-facing roles or debt recovery. Use specific examples to demonstrate your communication skills and ability to meet targets.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your motivation for applying. Mention why you are interested in this role and how your skills align with the company's needs. Be sure to convey your self-motivation and professionalism.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Sert Group Limited
✨Show Your Customer Service Skills
Since the role involves visiting customers' homes, it's crucial to demonstrate your strong customer-facing experience. Prepare examples of how you've successfully handled customer interactions in the past.
✨Highlight Your Self-Motivation
As a Field Debt Recovery Agent, being self-motivated is key. Be ready to discuss situations where you took initiative and met or exceeded targets without direct supervision.
✨Communicate Clearly and Confidently
Good communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, as you'll need to convey information effectively to clients during home visits.
✨Research the Company
Familiarize yourself with the debt recovery industry and the specific company you're interviewing with. Understanding their values and services will help you tailor your responses and show genuine interest.
