Debt Recovery Agent

Debt Recovery Agent

Cheltenham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Visit customers' homes to assist with debt recovery and provide excellent service.
  • Company: Join a leading debt recovery services company known for its professional approach.
  • Benefits: Enjoy flexible working hours and the chance to earn bonuses based on performance.
  • Why this job: Make a real impact while developing your communication skills in a supportive environment.
  • Qualifications: Self-motivated individuals with strong customer service and communication skills are encouraged to apply.
  • Other info: This role offers opportunities for growth and advancement within the company.

The predicted salary is between 28800 - 43200 £ per year.

We are working with a leading debt recovery and services company who are looking to expand their team of Field Debt Recovery Agents across the country. If you are a self-motivated, target-driven and professional individual with great customer-facing experience and good communication skills, this may be the role for you.

  • Visiting customer's homes on behalf of their end client
  • Taking meter readings

Debt Recovery Agent employer: Sert Group Limited

As a leading employer in the debt recovery sector, we pride ourselves on fostering a supportive and dynamic work culture that values self-motivation and professionalism. Our Field Debt Recovery Agents enjoy competitive benefits, ongoing training, and clear pathways for career advancement, all while working in a role that offers the unique opportunity to engage directly with customers in their communities across the country.
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Contact Detail:

Sert Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Debt Recovery Agent

✨Tip Number 1

Familiarise yourself with the debt recovery process and relevant regulations. Understanding the legal framework will not only boost your confidence but also demonstrate your commitment to the role during interviews.

✨Tip Number 2

Practice your communication skills by engaging in role-play scenarios. This will help you articulate your approach to handling difficult conversations, which is crucial for a Debt Recovery Agent.

✨Tip Number 3

Network with professionals in the debt recovery field. Attend industry events or join online forums to gain insights and make connections that could lead to referrals or recommendations.

✨Tip Number 4

Research the company thoroughly before your interview. Knowing their values, mission, and recent developments will allow you to tailor your responses and show genuine interest in joining their team.

We think you need these skills to ace Debt Recovery Agent

Excellent Communication Skills
Customer Service Experience
Negotiation Skills
Self-Motivation
Target-Driven Mindset
Problem-Solving Skills
Time Management
Empathy and Understanding
Conflict Resolution
Attention to Detail
Ability to Work Independently
Resilience
Report Writing Skills
Basic Financial Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key tasks and responsibilities of a Debt Recovery Agent. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer interaction, negotiation, or fieldwork. Use specific examples to demonstrate your ability to handle challenging situations effectively.

Showcase Communication Skills: Since good communication is crucial for this role, make sure to illustrate your communication skills in your application. Mention any experience where you successfully resolved conflicts or built rapport with clients.

Tailor Your Cover Letter: Craft a personalised cover letter that reflects your motivation for applying. Address how your self-motivation and target-driven nature align with the company's goals and values.

How to prepare for a job interview at Sert Group Limited

✨Showcase Your Communication Skills

As a Debt Recovery Agent, you'll be dealing with customers face-to-face. Make sure to demonstrate your excellent communication skills during the interview. Practice active listening and articulate your thoughts clearly to show that you can handle sensitive conversations effectively.

✨Highlight Your Customer Service Experience

Since the role involves visiting customers' homes, it's crucial to emphasise any previous customer-facing roles you've had. Share specific examples of how you've successfully resolved issues or built rapport with clients, as this will illustrate your ability to manage challenging situations.

✨Demonstrate Self-Motivation

This position requires a self-motivated individual. Be prepared to discuss how you set and achieve personal targets in past roles. Share stories that highlight your drive and determination, showing that you can work independently and stay focused on your goals.

✨Research the Company

Before the interview, take some time to learn about the debt recovery company and its values. Understanding their mission and the services they provide will allow you to tailor your answers and show genuine interest in the role, making you a more appealing candidate.

Debt Recovery Agent
Sert Group Limited
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  • Debt Recovery Agent

    Cheltenham
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-10

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    Sert Group Limited

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