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- Tasks: Lead and coordinate Air Source Heat Pump installations and manage multi-measure projects.
- Company: Join a growing national business focused on renewable energy solutions.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and career development opportunities.
- Why this job: Be part of a supportive team culture while making a positive impact in the renewable energy sector.
- Qualifications: Experience in project management, preferably in energy or construction; strong organisational and communication skills required.
- Other info: Office-based role with opportunities for structured training and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of the Role: As an integral part of the Operations team, you will lead and coordinate Air Source Heat Pump (ASHP) installations and related multi-measure projects. You’ll be the central point of contact for our ASHP division, managing key contracts, ensuring operational efficiency, and delivering high-quality customer outcomes. This is an office-based role, focused on ensuring national project delivery meets business standards across performance, cost, and safety.
Key Responsibilities:
- Project Coordination & Operations: Manage end-to-end stages of ASHP and multi-measure installations. Coordinate activities with installers, subcontractors, and internal departments. Oversee project scheduling, material delivery, and workforce alignment. Drive process improvements and cost efficiencies across projects. Support recruitment and development of a skilled and professional install team.
- Customer Service & Relationship Management: Act as primary contact for project updates and issue resolution. Reduce and manage customer complaints effectively and professionally. Maintain excellent communication with clients, suppliers, and internal teams. Educate customers on ASHP systems and available solutions.
- Reporting & Compliance: Produce regular project reports and KPI dashboards for senior management. Monitor and report on ECO4 programme performance. Ensure compliance with HSE regulations, company policies, and training standards. Promote a culture of continuous improvement and safety within all operations.
Required Skills & Experience:
- Proven experience in project management, ideally within energy, construction, or renewable sectors.
- Knowledge of ASHP systems or wider retrofit energy efficiency measures.
- Strong organisational, communication, and analytical skills.
- Ability to manage multiple projects nationally, with an eye for detail and operational efficiency.
- Comfortable working cross-functionally across purchasing, customer service, and senior management.
Desirable:
- Understanding of ECO4 funding schemes or similar.
- HSE qualification or safety management experience.
- Familiarity with CRM/project management software tools.
Benefits:
- Competitive salary up to £50,000
- 25 days holiday + bank holidays
- Pension scheme
- Career development opportunities within a growing national business
- Supportive team culture and structured training
ASHP Manager employer: Sert Group Limited
Contact Detail:
Sert Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASHP Manager
✨Tip Number 1
Familiarise yourself with Air Source Heat Pump (ASHP) technology and its benefits. Understanding the technical aspects will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the renewable energy sector, especially those involved with ASHP projects. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the field.
✨Tip Number 3
Brush up on your project management skills, particularly in relation to coordinating multiple stakeholders. Being able to showcase your experience in managing complex projects will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would handle customer complaints and maintain relationships. Having specific examples ready will show that you can effectively manage client expectations and enhance customer satisfaction.
We think you need these skills to ace ASHP Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly within the energy or construction sectors. Emphasise any specific knowledge of Air Source Heat Pump systems and your ability to manage multiple projects.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about renewable energy and how your skills align with the responsibilities of the ASHP Manager role. Mention your experience in customer service and relationship management, as these are key aspects of the job.
Showcase Your Communication Skills: Since this role involves maintaining excellent communication with clients and internal teams, provide examples in your application that demonstrate your strong organisational and communication skills. This could be through past experiences where you successfully managed stakeholder relationships.
Highlight Compliance Knowledge: Mention any experience you have with HSE regulations or compliance in your application. If you have an HSE qualification or safety management experience, make sure to include this information, as it is desirable for the role.
How to prepare for a job interview at Sert Group Limited
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences, especially in the energy or construction sectors. Highlight specific projects where you successfully coordinated multiple teams and managed timelines effectively.
✨Demonstrate Knowledge of ASHP Systems
Familiarise yourself with Air Source Heat Pump systems and related technologies. Be ready to explain how these systems work and their benefits, as this will show your genuine interest and expertise in the field.
✨Emphasise Communication and Customer Service
Since you'll be the primary contact for clients, it's crucial to demonstrate your communication skills. Prepare examples of how you've handled customer complaints or provided updates in previous roles to showcase your ability to maintain strong relationships.
✨Prepare for Compliance and Reporting Questions
Understand the importance of compliance with HSE regulations and company policies. Be ready to discuss how you've ensured compliance in past projects and how you would approach reporting and monitoring performance metrics.
