Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Generate market appraisals and manage client relationships through effective communication.
- Company: Reputable estate agency with a strong presence in Chester.
- Benefits: Competitive salary, commission structure, and 28 days holiday.
- Other info: Dynamic office environment with opportunities for personal and professional growth.
- Why this job: Join a growing team and make a real impact in the property market.
- Qualifications: Confident personality, valid driving licence, and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Site location - Chester
Responsible to - Branch Manager
Purpose of the role - To proactively seek opportunities to generate market appraisals, viewings, and sales to increase revenue while adhering to company procedures and legislative requirements. The role also involves managing relationships with clients and applicants through proactive, effective communication, with all interactions accurately recorded in proprietary software.
Client brief - Our client is a reputable full-service estate agency that specializes in property sales, lettings, and property management. With a strong presence in Chester and several additional branches throughout the region, the agency is dedicated to providing personalized and professional property services. Their offerings include comprehensive market appraisals, strategic property marketing, and ongoing support throughout the buying, selling, and renting processes.
KEY INFORMATION
- Reason for vacancy - Expansion of the team/business needs
- Contract - Permanent
- Salary - £35,000.00 per annum + multi point commission structure offering several ways to achieve substantial bonuses
- Shifts - Monday to Friday 9am-5pm, 1 in every 2 Saturdays 9am-1pm with half a day back in lieu in the week.
- Holidays - 28 days inclusive of bank holidays
- Facilities - Office-based support with access to company proprietary software and other relevant tools
RESPONSIBILITIES
- Generate market appraisals from telephone leads, viewings, and emails received via Rightmove.
- Carry out accompanied viewings using own vehicle and provide timely feedback to vendors.
- Process sales in accordance with company policy and current legislation, including Money Laundering requirements, and refer to appropriate financial services and conveyancers.
- Assess newly instructed properties for investment potential and refer suitable ones to Lettings.
- Ensure all communications are handled promptly, effectively, and enthusiastically to build strong client relationships.
- Accompany valuers to listing appointments, establishing yourself as the vendor’s main point of contact and building confidence from the outset.
- Use social media to generate interest in properties with teaser videos for ‘coming soon’ listings (without disclosing full details).
- Proactively contact a “hot” list of up to 20 purchasers to alert them of new instructions matching their criteria, maintaining regular communication to monitor their progress.
Key Skills Required –
- Confident, outgoing personality with strong interpersonal skills
- Valid driving licence and own vehicle (Essential)
- Target driven and ability to work to KPI’s.
- Excellent communication and IT skills
- Self-motivated with a positive approach and a strong desire to achieve results
- Ability to work under pressure and manage time effectively
- Professional appearance and attitude
- Familiarity with proprietary software (experience with Alto/Street is an advantage)
- Knowledge of Estate Agency compliance regulations and relevant legislation is desirable
Client Service Associate in Cheshire employer: Serply Recruitment
Contact Detail:
Serply Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Associate in Cheshire
✨Tip Number 1
Get to know the company inside out! Research their values, recent achievements, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Client Service Associate role. Focus on your interpersonal skills and how you can build strong client relationships.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the world of estate agency.
We think you need these skills to ace Client Service Associate in Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Service Associate role. Highlight your relevant experience in property sales, lettings, or client management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our team. Don’t forget to mention your enthusiasm for the estate agency sector!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to communicate clearly and professionally. We love seeing examples of how you've built strong client relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Serply Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the estate agency's services and the local market in Chester. Research their recent sales and lettings to show that you're genuinely interested and informed about their operations.
✨Show Off Your Communication Skills
As a Client Service Associate, communication is key. Practice articulating your thoughts clearly and confidently. Use examples from past experiences where you've successfully built client relationships or handled challenging situations.
✨Demonstrate Your Proactivity
Be ready to discuss how you've proactively sought opportunities in previous roles. Think of specific instances where you generated leads or improved client engagement. This will highlight your target-driven mindset and ability to work under pressure.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the agency's image. A smart appearance will not only boost your confidence but also show that you take the opportunity seriously and respect the company's standards.