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- Tasks: Manage a portfolio, oversee contractors, and ensure excellent service for clients.
- Company: Family-run Block Management company with a friendly team and traditional values.
- Benefits: Hybrid working, competitive salary, 30 days holiday, and workplace pension.
- Other info: Flexible work-life balance with opportunities for professional growth.
- Why this job: Join a growing team and make a real difference in client relationships.
- Qualifications: 2 years of Block Management experience and strong customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
Site location - Chester
Responsible to - Block Management Director
Additional Benefits - Hybrid working where applicable post probation, all travel and expenses/mileage paid and workplace pension
Purpose of the role - Client brief - Our client is a family run independent Block Management company where traditional values, excellent communication and service are paramount. We are a close knit, friendly team of 10 going through a period of sustained organic growth. If you are motivated by providing great service to clients and building good working relationships, then this is the job for you! Operating in the North West, North Wales and the Midlands, we offer hybrid working to give you the flexibility and all-important work-life balance. Come into the office to build rapport with the team and collaborate but take a few days from home when you need focused working time.
KEY INFORMATION
- Reason for vacancy - Continued growth
- Contract - Permanent
- Basic pay - £28,000 - £30,000
- Shifts - Monday - Friday 9am - 5.30pm
- Holidays - 30 days holiday including Bank Holidays
RESPONSIBILITIES
The role - As a block manager your responsibilities will include:
- Proactively manage your portfolio in accordance with the management agreement and terms of the lease
- Management of all contractors
- Drafting and serving S20 notices for major works
- Project management of major works
- Co-ordinate, chair and attend AGM’s
- Draft and prepare agenda/ minutes for board meetings
- Corresponding with residents/ developers/ RMC’s
- Service charge budgeting & ground rent collection
- Approval of invoices for payment
- Managing insurance including dealing with all claims, renewals and enquiries regarding the policy
- Ensuring the lease terms are adhered to and dealing with any breaches
- Regular site visits, checking health & safety/ maintenance works required
- Fire Risk Assessments & Risk Assessments & Method Statements
Minimum requirements:
- 2 years Block Management experience, including section 20s and service charge budgets
- Previous experience managing a range of developments including RMCs
- Excellent customer service, IT and communication skills
- A full UK driving licence and your own vehicle
Desirable Requirements:
- Industry related qualifications such as IRPM / RICS / IOSH
- Knowledge of Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974 and The Work at Height Regulations 2005
Block Manager in Cheshire employer: Serply Recruitment
Contact Detail:
Serply Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager in Cheshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the block management industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about excellent communication and service, think of examples from your past experiences that showcase these skills. We want to see how you can bring those traditional values to life!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows you’re keen and professional, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications come directly from candidates who are excited about joining our friendly team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Block Manager in Cheshire
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know how much you love providing great service. Share examples of how you've built strong relationships with clients in the past. We want to see that you're motivated by helping others!
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the Block Manager role. Highlight your relevant experience, especially in block management and handling service charge budgets. We appreciate when candidates take the time to connect their skills to our needs.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's industry-specific. We value good communication, so show us you can express your thoughts clearly right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Serply Recruitment
✨Know Your Stuff
Make sure you brush up on your block management knowledge, especially around section 20s and service charge budgets. Familiarise yourself with the relevant legislation like the Landlord & Tenant Act and Health and Safety regulations. This will show that you're not just interested in the role but also understand the intricacies involved.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service to clients, be ready to share examples of how you've gone above and beyond in previous positions. Think of specific situations where your communication skills made a difference, as this will resonate well with the company's values.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and their approach to client relationships. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Be Yourself
The company prides itself on being a close-knit, friendly team, so let your personality shine through. Be genuine in your responses and don’t hesitate to share your passion for block management and building relationships. They’re looking for someone who fits into their culture, so being authentic is key!