At a Glance
- Tasks: Support a friendly team with administration tasks and client communication.
- Company: Join a family-run block management company with strong values.
- Benefits: Enjoy 30 days holiday, competitive pay, and opportunities for professional growth.
- Other info: Opportunity to study towards property management qualifications.
- Why this job: Be part of a close-knit team and make a real difference in client service.
- Qualifications: Strong organisation skills and a passion for customer service.
The predicted salary is between 18525 - 18525 £ per year.
Site location - Chester
Responsible to - Block Management Director
Purpose of the role - Your day-to-day responsibilities will be primarily to provide administration support to the team of block managers with varying tasks. You will be working within a friendly and supportive environment providing administration support to a close-knit team. Matthews Block Management is an independent family run business, established for 14 years covering Cheshire, North Wales and Shropshire. There is the opportunity to progress within the role and we would support you studying towards membership of the Institute of Residential Property Management, should you wish to do so.
Client brief - Our client is a family run independent Block Management company where traditional values, excellent communication and service are paramount. They are a close knit, friendly team of 10 going through a period of sustained organic growth. If you are motivated by providing great service to clients and building good working relationships, then this is the job for you!
KEY INFORMATION
- Reason for vacancy - Continued growth
- Contract - Permanent
- Basic pay - £18,525
- Shifts - Monday - Friday 9am - 5.30pm
- Breaks - 1 hour lunch break (unpaid)
- Holidays - 30 days holiday including Bank Holidays
RESPONSIBILITIES
The role - As an Administration Assistant your role will involve the below:
- Processing invoices
- Writing and issuing notices to residents
- Preparing notices of AGMs
- Obtaining quotes from contractors
- Issuing legal notices on behalf of the Legal Administration Manager and assisting with general administration
- Answering phone calls and emails and allocating them to the relevant person
- Assisting with diarising and arranging Health and Safety and Fire Risk assessments etc.
Minimum requirements - Excellent organisation and planning skills, attention to detail, good customer service skills, computer skills. Good Standard of English and Maths.
Desirable Requirements:
- Experience in property management
- Full driving license
Administration Assistant in Cheshire employer: Serply Recruitment
Contact Detail:
Serply Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Cheshire
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the property management sector. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since Matthews Block Management values excellent communication and service, think of examples from your past experiences that showcase these skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your progress and gives you a better chance to shine.
We think you need these skills to ace Administration Assistant in Cheshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Administration Assistant role. We want to see how your organisation skills and attention to detail shine through!
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about joining our friendly team and how you can contribute to our growth.
Showcase Your Customer Service Skills: Since we value excellent communication, make sure to include examples of how you've provided great service in previous roles. We love hearing about your experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Serply Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with tasks like processing invoices and preparing notices. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Since this role requires excellent organisation and planning skills, be ready to share examples from your past experiences. Think of specific situations where you successfully managed multiple tasks or improved a process. This will highlight your ability to thrive in a busy environment.
✨Emphasise Customer Service
Given the importance of communication and service in this role, prepare to discuss how you've provided great customer service in previous positions. Share anecdotes that illustrate your ability to build good working relationships, as this aligns perfectly with the company's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or opportunities for progression within the company. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.