LEAD INFORMATION
Job Title: Quality Manager
Location: Wrexham
Salary: £50,000 per annum
Start Date: August 2026
Contract: Permanent, Full Time
Working Hours: Monday to Thursday (4-day week)
KEY INFORMATION
Our client is a well-established automotive manufacturer supplying high-quality products to leading OEMs. They are seeking an experienced Quality Manager to take ownership of the company's quality systems, customer quality, supplier quality and continuous improvement activities.
This is an excellent opportunity to join a stable and growing manufacturing business, working within a structured automotive environment where you will play a key role in driving quality performance, maintaining compliance and leading continuous improvement initiatives across the organisation.
RESPONSIBILITIES
* Lead all quality assurance and continuous improvement activities across the business.
* Manage warranty claims, returned products and customer concerns, carrying out root cause investigations and implementing corrective actions.
* Raise, manage and close internal and external 8D reports, ensuring robust corrective and preventative actions are implemented.
* Act as the primary contact for customers and suppliers on all quality-related matters.
* Conduct internal, process and product audits in accordance with IATF 16949, ISO 9001, ISO 14001 and ISO 45001 standards.
* Support external and third-party audits, ensuring ongoing compliance with customer and regulatory requirements.
* Lead PPAP submissions, product validation, sample approvals and requalification activities.
* Maintain calibration schedules, controlled documentation and quality records.
* Produce and analyse quality KPIs, including scrap, rework, warranty performance and continuous improvement data.
* Drive improvements to the Integrated Management System (IMS) and promote quality best practice throughout the business.
* Work collaboratively with production, engineering, purchasing and supply chain teams to improve product quality and operational performance.
REQUIREMENTS
* Degree or recognised qualification in Engineering, Manufacturing or a related technical discipline.
* Previous experience within a Quality Management position in an automotive manufacturing environment.
* Strong knowledge of IATF 16949, ISO 9001, ISO 14001 and ISO 45001 quality standards.
* Experience managing customer quality issues, supplier quality ...
Quality Manager employer: Serply Recruitment Ltd
As a leading manufacturing business in Wrexham, we pride ourselves on fostering a supportive and dynamic work environment for our employees. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and innovation. With competitive salaries, overtime pay, and a focus on safety and efficiency, we offer a rewarding career path for Multi Skilled Maintenance Engineers looking to make a meaningful impact.
