We are looking for an experienced and highly organised Events Manager to join our Events and Development team. This is an exciting opportunity for an events professional who thrives in a fast-paced environment and enjoys delivering exceptional experiences across both private and internally cultivated events.
As Events Manager, you will lead the planning and delivery of a diverse portfolio of events, managing clients and stakeholders from initial contracting through to event delivery and post-event evaluation.
You will work closely with the Head of Events and colleagues across Development, as well as teams including Facilities and Visitor Experience, to deliver events to Serpentine’s high standards while ensuring that all activity is safe, compliant and aligned with Royal Parks requirements.
Your portfolio will include corporate venue hires across the Magazine, Pavilion and Serpentine Galleries, as well as internally cultivated events such as exhibition openings, donor events and Bloomberg events.
You will be a confident and collaborative events professional, able to balance creativity and commercial awareness with meticulous organisation and operational delivery.
- Proven ability to deliver internal events and commercial venue hires of varying scale and complexity, balancing exceptional guest experience, stakeholder expectations and operational requirements.
- Proven project management and organisational skills, with the ability to balance competing priorities, adapt to changing demands and deliver high-quality outcomes to tight deadlines in a dynamic environment.
- Creative and solutions-focused, with the ability to generate innovative ideas and develop practical approaches to challenges and opportunities.
- Reliable and flexible in approach, with the ability to work outside office hours at events when required.
- A professional approach to handling confidential and sensitive information.
- A genuine enjoyment of meeting people, with the ability to communicate effectively at all levels.
- Able to remain calm and effective under pressure, managing competing demands and delivering high-quality outcomes to tight deadlines.
- Strong computer literacy, including Windows-based word processing, spreadsheet and database applications.
- Experience of the Zkipster guestlist management system and Salesforce CRM, or similar systems.
- A genuine interest in and commitment to the work of Serpentine.
Events Manager in London employer: Serpentine
At Serpentine, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Events Manager, you will have the opportunity to lead exciting projects in a vibrant environment, with access to professional development and growth opportunities. Our hybrid working model allows for flexibility, while our commitment to delivering outstanding guest experiences ensures that your contributions are both meaningful and rewarding.
