Facilities Assistant

Facilities Assistant

Full-Time 24044 - 29388 £ / year (est.) No working from home possible
Serpentine

At a Glance

  • Tasks: Support daily operations of our stunning galleries and event spaces.
  • Company: Join the vibrant team at Serpentine, a leading art gallery.
  • Benefits: Enjoy competitive leave, pension scheme, and exclusive discounts.
  • Other info: Flexible shifts with opportunities for growth in a dynamic setting.
  • Why this job: Be part of a creative environment while ensuring safety and excellence.
  • Qualifications: Strong organisational skills and a proactive attitude are essential.

The predicted salary is between 24044 - 29388 £ per year.

We are looking for a proactive, practical and highly organised Facilities Assistant to support the day-to-day operation of Serpentine’s buildings and grounds. As part of the Facilities team, the Facilities Assistant will help ensure that our galleries, offices and event spaces are safe, secure, well-maintained and presented to the highest possible standard for staff, visitors, artists and partners. The role combines hands-on maintenance responsibilities with operational support, requiring a strong awareness of health and safety, excellent problem-solving skills and a flexible approach to changing priorities.

Hours: The Facilities Team are operational 7 days per week (including Bank Holidays). The role operates on a shift pattern over two weeks, working one week ‘Early’ and the following ‘Late’ (with one-hour unpaid break). You will be working 5 days per week, for 35 hours.

  • Early: 07:00-15:00
  • Late: 13:00 – 21:00

Please note, Serpentine is a seasonal art gallery which means these shift patterns are amended during the Summer and Winter periods to accommodate operational needs. Flexibility is required for this role.

Duration of Appointment: This is a permanent appointment, subject to a 3-month probationary period. The annual leave entitlement is pro-rated to the full-time equivalent of 25 days per annum rising to 30 days after 5 years’ service. In addition, staff receive a pro-rated entitlement to the 8 Bank Holidays per annum.

Pension: Participation in Serpentine’s auto-enrolment pension scheme. You can opt out if you wish.

Other Benefits: After completion of your probationary period, we offer other benefits including: discount on certain products such as Limited Editions; access to our employee assistance programme; season travel ticket loans.

Closing Date: The closing date for completed applications is midnight on 16 August 2026.

Facilities Assistant employer: Serpentine

Join a dynamic and fast-growing team as an Assistant Manager, where your contributions are recognised and rewarded with up to £7,000 in annual bonuses and extensive career development opportunities through our IGNITE pathway. Enjoy a vibrant work culture that prioritises employee engagement, offering 28 days of holiday, generous discounts, and a supportive environment that fosters personal and professional growth. With a commitment to inclusivity and well-being, this is not just a job; it's a chance to thrive in a company that values your input and encourages you to take ownership of your career.

Serpentine

Contact Details:

Serpentine Recruitment Team

We think you need these skills to ace Facilities Assistant

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Team Collaboration
Time Management