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For Companies At a Glance
- Tasks: Lead and manage a team of over 80 volunteers during the EFG London Jazz Festival.
- Company: Join a vibrant team at the EFG London Jazz Festival, known for its dynamic culture.
- Benefits: Flexible remote working, hands-on experience, and the chance to make a difference.
- Why this job: Be at the heart of an exciting festival and help create unforgettable experiences.
- Qualifications: Strong communication, organisational skills, and a passion for people.
- Other info: Opportunity to work in a fast-paced environment with a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
Overview
ROLE TITLE: Freelance Volunteer Manager (Fixed-Term)
LOCATION: London
START DATE: Initial briefing session last week of August, then start date early September 2025 (Flexible), until late November 2025, then mop-up first week of December.
APPLICATION DEADLINE: Accepting applications until 22 August 2025
FLEXIBLE WORKING:We offer a flexible and remote working policy. Core in-office days are Tuesday and Wednesday in our office in Hackney. During the Festival period itself (10-23 Nov inclusive) you will be required to work full days and evenings exclusively for the Festival to facilitate the daily overseeing of volunteers.
Job overview
We are looking for a highly organised, people-focused Freelance Volunteer Manager to take the reins on recruitment, coordination, engagement, and on-the-ground management of volunteers during the EFG London Jazz Festival 2025. Working closely with Serious teams across production, marketing, programming and development, you\’ll ensure volunteers are engaged and valued.
This role requires strong communication and organisational skills, attention to detail, and the ability to remain solution-focused in a fast-paced festival environment.
During the Festival, you will manage a team of over 80 volunteers. This includes responding promptly to texts, emails, and calls from volunteers who are running late or unable to attend, sourcing last-minute replacements, and keeping internal teams updated in real time. The role requires someone who thrives in a fast-paced environment, can pivot quickly throughout the day, and consistently represents the Festival with professionalism and warmth, ensuring volunteers feel supported and valued.
Download the full job description below.
To apply, please send your CV and covering letter to outlining how you meet the requirements of the role, with the job title and your name in the subject line.
First-round interviews will take place online, followed by a second in-person interview in our offices in Hackney.
Freelance Volunteer Manager (Fixed-Term) employer: Serious Trust Ltd
Contact Detail:
Serious Trust Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Volunteer Manager (Fixed-Term)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the volunteering and event management space. Let them know you're on the lookout for opportunities like the Freelance Volunteer Manager role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow organisations like Serious on social media and engage with their posts. Comment, share, and show your enthusiasm for the EFG London Jazz Festival. This can help you get noticed and demonstrate your passion for the role.
✨Tip Number 3
Prepare for those interviews! Research common questions for volunteer management roles and practice your responses. Think about your past experiences and how they relate to the skills needed for this position. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to tailor your CV and cover letter to highlight your organisational and people skills, as these are crucial for managing volunteers effectively.
We think you need these skills to ace Freelance Volunteer Manager (Fixed-Term)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freelance Volunteer Manager role. Highlight your experience in volunteer management, communication skills, and any relevant festival work. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples in your application of how you've successfully managed teams or events before. We want to know how you keep everything running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the instructions and you’re good to go!
How to prepare for a job interview at Serious Trust Ltd
✨Know the Festival Inside Out
Before your interview, make sure you research the EFG London Jazz Festival thoroughly. Understand its history, mission, and the role volunteers play in making it a success. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your People Skills
As a Freelance Volunteer Manager, you'll be working with a diverse group of volunteers. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight your communication style and how you keep people engaged and motivated.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you stay organised in a fast-paced environment. Share specific tools or methods you use for scheduling, tracking volunteer hours, or managing last-minute changes. This will reassure them that you can handle the demands of the festival.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready about the festival's volunteer programme or team dynamics. This shows you're not just interested in the role but also in how you can contribute to the overall success of the event.
