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- Tasks: Manage client relationships and drive commercial growth for key accounts.
- Company: Join a dynamic tech company focused on innovation and client success.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Why this job: Make a real impact by building long-term client partnerships in a fast-paced environment.
- Qualifications: Experience in client management and a strong understanding of technology solutions.
- Other info: Thriving culture with excellent career progression and collaborative teams.
The predicted salary is between 60000 - 80000 £ per year.
Start date: April 2026
Salary range: £60,000 – £80,000 (dependent on experience)
Working pattern: Full-time | Hybrid working (average 3 days per week in our Newcastle based office)
The Client Partner will take responsibility for the day-to-day commercial relationship management across a defined set of Seriös Group client accounts. This will include managing working relationships with key client stakeholders, and commercial growth of accounts in line with agreed targets. Working within the commercial function, this role will be critical in retaining and growing client revenues, whilst ensuring high levels of client satisfaction and effective relationship management.
Key responsibilities
- Own day-to-day commercial relationship management for a defined set of client accounts
- Work with the CCO and CSD to develop robust account plans to embed Seriös Group within client organisations
- Meet and exceed commercial targets including revenue, margin, and retention
- Identify, shape, and close commercial opportunities within portfolio accounts
- Produce high-quality commercial propositions, proposals, and pitches
- Accurately forecast revenue and pipeline to support commercial planning
- Support opportunity development with new clients, including proposals and tender responses
Relationship management
- Build and maintain exceptional relationships with client stakeholders
- Act as the primary day-to-day contact for all commercial aspects of client engagements
- Proactively build new stakeholder relationships to expand reach and identify opportunities
- Implement account governance structures as defined by the CSD
- Represent and champion the client voice internally
Client strategy
- Work with clients to define strategic roadmaps, solutions, and business cases aligned to their data ambitions
- Act as a key contact for technology and data-enabled solutions
- Leverage internal SMEs and delivery leadership where appropriate
- Deliver QBRs and ongoing strategic reviews in collaboration with the CSD and SMEs
Client satisfaction & delivery success
- Monitor client satisfaction and overall relationship health
- Identify commercial risks and issues early and coordinate resolution with relevant teams
- Work closely with delivery teams to ensure effective handover, execution, and scope management
Commercial team support
- Contribute to new business proposals, tenders, and pitches as required
Person Specification
Essential
- Experience in client or account management roles, in a consultative sales environment
- Experience working in a technology-based environment
- Experience managing corporate and/or enterprise-level clients
- Strong commercial awareness and ability to drive account growth
Desirable
- Degree-level education or equivalent
- Experience in one of our key industry sectors - Financial Service, iGaming, Technology, Retail/Hospitality, Built environment
- Experience working with data-related solutions or platforms
- Experience working in a hybrid environment
Is this role for you?
- You thrive in a fast-paced, high-growth environment and enjoy momentum, change and variety in your day-to-day work
- You’re commercially minded and motivated by building long-term client relationships that deliver real business outcomes
- You’re comfortable juggling multiple priorities and can adapt quickly as client and business needs evolve
- You’re confident engaging with senior stakeholders, both internally and externally and enjoy being a trusted partner
- You’re collaborative by nature and enjoy working closely with delivery teams, SMEs and commercial leaders
- You’re proactive and solutions-focused, spotting opportunities and risks early rather than waiting for direction
- You’re organised and detail-oriented, but able to zoom out and think strategically when needed
- You’re curious about technology and data-led solutions, and enjoy translating complex ideas into clear commercial value
- You take ownership, follow things through, and take pride in delivering a great client experience
If you’re ready to make a real commercial impact, apply now.
Client Partner in Newcastle upon Tyne employer: Seriös Group
Contact Detail:
Seriös Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their needs and think about how you can add value as a Client Partner. Practise your pitch so you can confidently showcase your experience and ideas.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Make sure your application stands out by tailoring it to the specific role and highlighting your relevant experience.
We think you need these skills to ace Client Partner in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Partner role. Highlight your experience in client management and how it aligns with our needs at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've driven account growth or improved client satisfaction in previous roles. We love seeing numbers and results that demonstrate your impact.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our culture at StudySmarter, so don’t be afraid to show us who you are and what makes you passionate about this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Seriös Group
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understand their challenges and how the Client Partner role can help address them. This will show your potential employer that you’re proactive and genuinely interested in their business.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight specific instances where you’ve built rapport with stakeholders or turned around a challenging situation. This will demonstrate your ability to thrive in a consultative sales environment.
✨Be Commercially Savvy
Brush up on your commercial awareness by understanding the financial metrics relevant to the role, such as revenue growth and client retention. Be ready to discuss how you can contribute to meeting and exceeding these targets based on your previous experiences.
✨Prepare for Strategic Discussions
Think about how you would approach developing strategic roadmaps for clients. Be prepared to discuss your ideas on leveraging technology and data solutions to drive client success. This will showcase your strategic thinking and alignment with the company’s goals.
