At a Glance
- Tasks: Support and nurture young people, promoting their wellbeing and social development.
- Company: Serenity Welfare, a caring organisation dedicated to helping children and young people.
- Benefits: Competitive pay, flexible shifts, company events, and pension scheme.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: GCSE or equivalent; NVQ Level 3 in Health and Social Care preferred.
The predicted salary is between 12 - 12 £ per hour.
Serenity Welfare is a unique organisation which provides a wide range of humanistic and caring services for Children and young people experiencing family and community exclusion who are often either on the edge of care or looked after.
Our services include Secure Transport, Wellbeing, 24 Hour Care Services, Residential Children’s Home, 24 Hour Hospital Watch.
More information is available on our website
Purpose of the role
As a Crisis Support Officer at Serenity Welfare you will need a passion for nurturing Children and young people with the emphasis being on promoting their physical, emotional, and intellectual wellbeing, in addition to helping them with their social development.
Duties and Responsibilities
- Build relationships with Children/young people to support them to build self-esteem and assist in the development of new techniques to improve their behaviour.
- Coach, mentor and support the Child/Young Person to encourage greater social inclusion.
- Promote, safeguard and protect the welfare of each Child/Young Person.
- Asses the needs of the Child/Young Person, in consultation with staff at Serenity Welfare and deliver programmes related to areas such as health, fitness, smoking, drugs, gangs, violence, relationships and bullying.
- Implement strategies such as planned daily activities, coordinated treatment interventions, organised recreational and social activities.
- Promote the development of a healthy lifestyle for the Child/Young Person.
- Assist in the provision/preparation of meals in the home.
- Attend regular training and development opportunities to maintain up to date knowledge and safeguarding, health and safety and local policy developments.
- Undertake administrative tasks, maintain effective recording systems.
- Adhere to appropriate guidelines and procedures.
- Complete any reasonable and lawful instruction related to work and given by an authorized person.
Person Specification
Education
- GCSE or equivalent
- NVQ Level 3 in Health and Social Care, children & young peoples workforce or a willingness to work towards this qualification – Preferrable.
Requirements
- Experience in working with Young People is desirable but not essential.
- Experience within another healthcare or social care setting is desirable but not essential.
- Full UK Driving License as you will be required to transport Young People from time to time (DVLA checks are done as part of the recruitment process).
- You must be over the age of 25.
- An Enhanced DBS - Done through the company
- You must be able to commute/travel to the head office in Broxbourne, Hertfordshire when required.
- You will be expected to travel/drive nationally.
Experience and Skills
- Excellent listening and communication skills – reading and writing.
- Relevant English language skills – be able to communicate effectively with the Young Person, your peers and management.
- Experience in writing incidents reports.
- Desired Attributes
- Natural ability for helping other people.
- A passion for working with Children/Young People
- Friendliness and a kind and caring nature.
- Compassion and understanding.
- Being patient.
- An ability to build trust and relationships with others.
- Proven team player and also able to work independently.
- Punctuality as this will involve shift work.
- Additional Information
Pay progression after 3 to 5 years in the company.
- Job Type: Full-time
- Company events
- Company pension
- On-site parking
- Referral programme
- Shift
- Day shift
- Night shift
Shifts can be up to 48 / 72 hours, can you commit to this?
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Crisis Support Worker for Young People in Hoddesdon employer: serenity welfare
Serenity Welfare is an exceptional employer dedicated to nurturing the wellbeing of children and young people facing challenges in their lives. With a strong emphasis on personal and professional development, employees benefit from ongoing training opportunities, a supportive work culture, and the chance to make a meaningful impact in the community. Located in Broxbourne, Hertfordshire, the organisation offers flexible shift patterns, competitive pay progression, and a range of employee benefits, making it an ideal place for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Support Worker for Young People in Hoddesdon
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at serenity welfare.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from serenity welfare!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like serenity welfare, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at serenity welfare or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Crisis Support Worker for Young People in Hoddesdon
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to serenity welfare:Before hitting send, make sure to tailor your application specifically to serenity welfare! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at serenity welfare
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
