At a Glance
- Tasks: Lead HR operations, recruitment, and employee relations in a vibrant hospitality setting.
- Company: Dynamic hospitality group focused on people and culture.
- Benefits: Competitive salary, career growth, and a positive workplace environment.
- Other info: Join a high-profile team and make a real impact on workplace culture.
- Why this job: Shape the employee experience and drive HR excellence in a fast-paced industry.
- Qualifications: Bachelor’s degree in HR or related field with 5-8 years of experience.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
We are seeking an experienced HR Manager / Head of HR to lead day-to-day HR operations and support the growth of a dynamic hospitality business. This role is central to ensuring smooth HR service delivery, fostering a positive workplace culture, and partnering with management to align people strategy with business goals.
You will oversee recruitment, employee relations, payroll coordination, compliance, and performance management while guiding the HR team and supporting department heads.
Key Responsibilities
- Lead and manage HR operations, including employee records, payroll coordination, and benefits administration.
- Partner with management to ensure headcount and labour costs align with budget.
- Oversee end-to-end recruitment: job postings, candidate screening, interviews, and onboarding.
- Support and guide managers in performance management and evaluations.
- Ensure compliance with local labour laws and internal HR policies.
- Serve as a point of contact for employees, resolving concerns and escalating complex matters.
- Implement and maintain HR systems and tools, ensuring data accuracy and driving process improvements.
- Coordinate staff welfare programs and CSR activities.
What We’re Looking For
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5–8 years of HR management experience (hospitality industry preferred).
- Strong HR business partnering skills with proven success in supporting leadership teams.
- Solid knowledge of F&B and hospitality operations.
- In-depth understanding of employment law and compliance.
- Excellent interpersonal and organizational skills.
- Proficiency in MS Office and HR management systems.
Why Join Us?
This is a chance to step into a senior HR leadership role within a high-profile hospitality group, shaping the employee experience and driving HR excellence in a fast-paced, people-focused environment.
Human Resources Manager - Hospitality in Cheltenham employer: Serenity Recruitment Group
Join a leading hospitality group that prioritises employee well-being and professional growth. With a vibrant work culture that values collaboration and innovation, you will have the opportunity to shape HR strategies that enhance the employee experience while working in a dynamic environment. Our commitment to staff welfare programs and continuous development ensures that you will thrive both personally and professionally in this rewarding role.
Contact Details:
Serenity Recruitment Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Manager - Hospitality in Cheltenham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Human Resources Manager - Hospitality in Cheltenham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Serenity Recruitment Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Serenity Recruitment Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Serenity Recruitment Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Serenity Recruitment Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Serenity Recruitment Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Serenity Recruitment Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Serenity Recruitment Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Serenity Recruitment Group and how you would contribute to adapting HR strategies.
