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- Tasks: Lead HR operations, recruitment, and employee relations in a vibrant hospitality setting.
- Company: Join a high-profile hospitality group focused on people and culture.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Shape the employee experience and drive HR excellence in a fast-paced industry.
- Qualifications: Bachelor’s degree in HR or related field with 5-8 years of experience.
- Other info: Opportunity to implement innovative HR strategies and support a thriving team.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
We are seeking an experienced HR Manager / Head of HR to lead day-to-day HR operations and support the growth of a dynamic hospitality business. This role is central to ensuring smooth HR service delivery, fostering a positive workplace culture, and partnering with management to align people strategy with business goals.
You will oversee recruitment, employee relations, payroll coordination, compliance, and performance management while guiding the HR team and supporting department heads.
Key Responsibilities
- Lead and manage HR operations, including employee records, payroll coordination, and benefits administration.
- Partner with management to ensure headcount and labour costs align with budget.
- Oversee end-to-end recruitment: job postings, candidate screening, interviews, and onboarding.
- Support and guide managers in performance management and evaluations.
- Ensure compliance with local labour laws and internal HR policies.
- Serve as a point of contact for employees, resolving concerns and escalating complex matters.
- Implement and maintain HR systems and tools, ensuring data accuracy and driving process improvements.
- Coordinate staff welfare programs and CSR activities.
What We’re Looking For
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 5–8 years of HR management experience (hospitality industry preferred).
- Strong HR business partnering skills with proven success in supporting leadership teams.
- Solid knowledge of F&B and hospitality operations.
- In-depth understanding of employment law and compliance.
- Excellent interpersonal and organizational skills.
- Proficiency in MS Office and HR management systems.
Why Join Us?
This is a chance to step into a senior HR leadership role within a high-profile hospitality group, shaping the employee experience and driving HR excellence in a fast-paced, people-focused environment.
Human Resources Manager - Hospitality employer: Serenity Recruitment Group
Contact Detail:
Serenity Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Manager - Hospitality
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their goals. We want you to shine, so practice common HR scenarios and think about how you'd handle them!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you a leg up in the process. Let’s get you that HR Manager role!
We think you need these skills to ace Human Resources Manager - Hospitality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the HR Manager role. Highlight your previous HR management experience, especially in hospitality, and don’t forget to showcase your knowledge of employment law and compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about HR in the hospitality sector and how your background aligns with our goals at StudySmarter. Keep it engaging and personal!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Whether it’s improving recruitment processes or enhancing employee relations, we want to see how you’ve made a difference.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Serenity Recruitment Group
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR practices, especially in the hospitality sector. Be ready to discuss your experience with recruitment, employee relations, and compliance, as these are key areas for the role.
✨Showcase Your People Skills
As an HR Manager, you'll be dealing with a lot of people. Prepare examples that highlight your interpersonal skills and how you've successfully resolved conflicts or improved workplace culture in previous roles.
✨Align with Business Goals
Understand the company's mission and values. Be prepared to discuss how your HR strategies can support their business objectives, particularly in managing headcount and labour costs effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you, especially regarding their approach to employee welfare and development.