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For Companies At a Glance
- Tasks: Install, service, and repair coffee machines while delivering top-notch customer service.
- Company: Join the world's largest commercial coffee machine manufacturer with a supportive culture.
- Benefits: Competitive salary, overtime opportunities, remote work, and comprehensive training.
- Why this job: Be part of a dynamic team and make a real impact in the coffee industry.
- Qualifications: Electrical experience and a willingness to learn are essential.
- Other info: Enjoy excellent career progression and a supportive management team.
The predicted salary is between 24000 - 36000 £ per year.
How would you like to work for the largest commercial coffee espresso and cappuccino machine manufacturer in the world as a Field Service Engineer? Perhaps you have some electrical experience and you’re looking for a fresh start with a supportive employer. We have an excellent opportunity to join a market-leading company who are renowned for looking after their staff, supporting their development with specialist training, and plenty of overtime opportunities.
What is the Role?
We are looking for Field Service Engineers within the EPSOM & KINGSTON areas. The main responsibility of the Field Service Engineer is to install, service and repair traditional and automatic coffee machines to our high standards and to accurately record all work conducted to ensure it can be invoiced as required to the customer. Other key responsibilities include:
- Installing and setting up coffee equipment on customers' premises.
- Conducting the demonstration of our equipment.
- Attending customers' sites to carry out routine servicing.
- Accurately administering installation, service, and repair activities through company systems.
- Supporting the efficient organisation of work routines for employees within the team.
- Effectively managing time to meet deadlines.
- Consistently delivering superior customer service.
Your Skills and Experience:
- Some previous electrical experience.
- Ability to show initiative and adapt to frequently changing requirements.
- Excellent attention to detail.
- Ability to follow company procedures and client specifications accurately and safely.
- Ability to work to deadlines and manage time effectively.
- A willingness to learn and attend training.
Competitive Salary £32k plus overtime and bonus:
- 30 days Holiday (inclusive of Bank Holidays).
- Full training.
- Remote working with a company vehicle.
- Private use of company vehicle.
- Paid door to door.
- 5 day working week (to include one weekend day in 4, with the Friday or Monday off instead).
- Lots of opportunities to work overtime.
- Supportive Management Team.
- Excellent training.
- Excellent career progression.
MUST HAVE FULL PERMANENT RIGHT TO WORK IN THE UK and FULL UK DRIVERS LICENCE.
Field Service Engineer in Surrey employer: Serendipity Consulting
Contact Detail:
Serendipity Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got electrical experience, make sure to highlight it during interviews. Bring examples of past work or even offer to demonstrate your knowledge on the spot.
✨Tip Number 3
Be proactive! Don’t just wait for job listings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for potential opportunities.
✨Tip Number 4
Prepare for the unexpected! Interviews can throw curveballs, so practice answering tricky questions and think about how you’d handle real-life scenarios as a Field Service Engineer. Confidence is key!
We think you need these skills to ace Field Service Engineer in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant electrical experience and skills that match the Field Service Engineer role. We want to see how your background fits with our coffee machine expertise!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the role and the company. Tell us why you’re excited about working with coffee machines and how you can contribute to our team.
Show Off Your Attention to Detail: In your application, demonstrate your attention to detail by providing specific examples of how you've successfully followed procedures or managed time effectively in previous roles. We love candidates who can keep things organised!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Serendipity Consulting
✨Know Your Coffee Machines
Familiarise yourself with the different types of coffee machines, especially the ones the company manufactures. Understanding their features and common issues will help you impress during the interview and show your genuine interest in the role.
✨Showcase Your Electrical Skills
Be ready to discuss your previous electrical experience in detail. Prepare examples of past work where you installed, serviced, or repaired equipment. This will demonstrate your technical abilities and how they align with the job requirements.
✨Demonstrate Customer Service Skills
Since delivering superior customer service is key, think of instances where you went above and beyond for a customer. Share these stories to highlight your commitment to client satisfaction and your ability to manage customer relationships effectively.
✨Time Management is Key
Prepare to discuss how you manage your time and meet deadlines. You might want to share specific strategies or tools you use to stay organised, as this role requires efficient organisation of work routines and timely service delivery.
