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- Tasks: Install, service, and repair professional coffee machines across London.
- Company: Join a global leader in coffee machine manufacturing.
- Benefits: Competitive salary, 30 days holiday, overtime pay, and career progression.
- Why this job: Combine your passion for technology with excellent customer service in a dynamic role.
- Qualifications: Electrical and mechanical experience required; strong attention to detail is a must.
- Other info: Enjoy a supportive environment with full training and a company van for personal use.
The predicted salary is between 32000 - 36000 £ per year.
This is an exciting opportunity to join a global market leader in the manufacture of professional coffee machines as a Field Service Engineer, covering the London areas.
Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the London areas.
Duties:- The main responsibility of the field service engineer role is to install, service and repair traditional and automatic coffee machines to high standards and to accurately record all work conducted to ensure it can be invoiced as required to the customer.
- Installing and setting up coffee equipment on customers' premises.
- Working to an allocated service route and attending customer sites to carry out service, repair and installation work.
- Conducting demonstrations of our equipment.
- Attending customer sites to carry out routine servicing.
- Accurately administering installation, service, and repair activities through company systems.
- Supporting the efficient organisation of work routines for employees within the team.
- Effectively managing time to meet deadlines.
- Consistently delivering superior customer service throughout.
- Proven experience as a Field Service Engineer or similar role is advantageous.
- Previous electrical and mechanical experience is essential.
- Strong electrical and mechanical skills.
- Ability to show initiative and adapt to frequently changing requirements.
- Excellent attention to detail.
- Ability to follow company procedures and client specifications accurately and safely.
- Ability to work to deadlines and manage time effectively.
- A willingness to learn and attend training.
- Excellent salary and career progression – investing in training and development to help employees reach their full potential.
- Door to door pay.
- 30 days paid holiday per annum.
- Overtime payments for weekday and weekend work.
- Working 1 in 4 weekends.
- Full product training.
- Company van (available for private use).
- Specialist tools and full company uniform.
This position offers an exciting opportunity for professionals looking to advance their careers in a supportive environment. If you are passionate about technology and customer service, we encourage you to apply.
Job Type: PermanentExperience:
- Electrical: 1 year (required)
- Mechanical: 1 year (required)
Job Types: Full-time, Permanent
Pay: £32,000.00 - £36,000 per year (with overtime)
Work Location: In person (MUST HAVE RIGHT TO WORK IN THE UK PERMANENTLY)
Field Service Engineer in London employer: Serendipity Consulting
Contact Detail:
Serendipity Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee machine industry or related fields. Attend local meetups or trade shows to meet potential employers face-to-face. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got experience with coffee machines, consider creating a portfolio showcasing your previous work. Bring it along to interviews or share it online. We want to see how you can bring your expertise to the table!
✨Tip Number 3
Prepare for the interview by researching the company and its products. Understand their coffee machines inside and out. We want you to impress them with your knowledge and passion for the industry during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our team and make a difference in the field service engineering world.
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Service Engineer. Focus on your electrical and mechanical skills, and don’t forget to mention any customer service experience you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about coffee machines and how your skills align with our needs. Keep it friendly and professional – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can adapt and think on their feet, so share those stories that demonstrate your initiative and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Serendipity Consulting
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of both traditional and automatic coffee machines. Be ready to discuss their installation, servicing, and repair processes. This will show that you're not just interested in the role but also have a genuine passion for the equipment you'll be working with.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond to solve a problem or ensure customer satisfaction.
✨Show Off Your Technical Skills
Be prepared to talk about your electrical and mechanical experience. Highlight specific projects or tasks where you successfully applied these skills. If you have any certifications or training, make sure to mention those too!
✨Time Management is Key
This job requires effective time management to meet deadlines. Prepare to discuss how you prioritise tasks and manage your schedule, especially when working on multiple service calls. Sharing a specific example can really help illustrate your point.
