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- Tasks: Install, service, and repair coffee machines while delivering top-notch customer service.
- Company: Join a global leader in professional coffee machine manufacturing.
- Benefits: Competitive salary, door-to-door pay, 30 days holiday, and full training provided.
- Why this job: Perfect for tech enthusiasts who love hands-on work and customer interaction.
- Qualifications: Electrical and mechanical experience required; strong attention to detail is a must.
- Other info: Exciting career progression opportunities in a supportive environment.
The predicted salary is between 32000 - 36000 £ per year.
This is an exciting opportunity to join a global market leader in the manufacture of professional coffee machines as a Field Service Engineer, covering the Slough areas.
Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the Slough areas.
Duties:
- The main responsibility of the field service engineer role is to install, service and repair traditional and automatic coffee machines to high standards and to accurately record all work conducted to ensure it can be invoiced as required to the customer.
- Installing and setting up coffee equipment on customers' premises.
- Working to an allocated service route and attending customer sites to carry out service, repair and installation work.
- Conducting demonstrations of our equipment.
- Attending customer sites to carry out routine servicing.
- Accurately administering installation, service, and repair activities through company systems.
- Supporting the efficient organisation of work routines for employees within the team.
- Effectively managing time to meet deadlines.
- Consistently delivering superior customer service throughout.
Experience Required:
- Proven experience as a Field Service Engineer or similar role is advantageous.
- Previous electrical and mechanical experience is essential.
- Strong electrical and mechanical skills.
- Ability to show initiative and adapt to frequently changing requirements.
- Excellent attention to detail.
- Ability to follow company procedures and client specifications accurately and safely.
- Ability to work to deadlines and manage time effectively.
- A willingness to learn and attend training.
Benefits:
- Excellent salary and career progression – investing in training and development to help employees reach their full potential.
- Door to door pay.
- 30 days paid holiday per annum.
- Overtime payments for weekday and weekend work.
- Working 1 in 4 weekends.
- Full product training.
- Company van (available for private use).
- Specialist tools and full company uniform.
This position offers an exciting opportunity for professionals looking to advance their careers in a supportive environment. If you are passionate about technology and customer service, we encourage you to apply.
Job Type: Permanent
Additional pay:
- Overtime
- Performance bonus
Experience:
- Electrical: 1 year (required)
- Mechanical: 1 year (required)
Work Location: On the road
Job Types: Full-time, Permanent
Pay: £32,000.00 - £36,000 per year (with overtime)
Work Location: In person (MUST HAVE RIGHT TO WORK IN THE UK PERMANENTLY)
Field Service Engineer employer: Serendipity Consulting
Contact Detail:
Serendipity Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with coffee machines or similar tech, consider creating a portfolio or a video showcasing your work. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to field service engineering. Think about how you’d handle specific challenges on the job and be ready to share those examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your electrical and mechanical experience, and don’t forget to mention any customer service skills you have. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and customer service. Share specific examples of your past experiences that relate to the job. We love a good story!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Serendipity Consulting
✨Know Your Coffee Machines
Make sure you brush up on your knowledge of both traditional and automatic coffee machines. Be ready to discuss their installation, servicing, and repair processes. This will show that you're not just interested in the role but also have a genuine passion for the equipment you'll be working with.
✨Demonstrate Your Electrical and Mechanical Skills
Since the job requires strong electrical and mechanical skills, prepare to share specific examples from your past experience. Think about challenges you've faced and how you solved them, as this will highlight your problem-solving abilities and technical expertise.
✨Show Off Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with customers regularly. Prepare to discuss how you've delivered excellent customer service in previous roles. Share anecdotes that demonstrate your ability to handle difficult situations and ensure customer satisfaction.
✨Time Management is Key
This role involves managing your time effectively while working on various sites. Be ready to talk about how you prioritise tasks and meet deadlines. You might even want to mention any tools or methods you use to stay organised and efficient.
