Research Assistant

Serein is one of the fastest-growing innovators in the e-learning space. More than 500 organisations across 35 countries rely on our platform to train employees and leaders, helping them build safer workplaces, collaborate better, and boost productivity. We are on a mission to make learning at work simple, impactful, and human. If you’re excited by the idea of shaping how the world learns, this is your chance to join a company that’s scaling fast, thinks boldly, and builds with purpose.

About the role

We are looking for a high-potential Associate who can support project delivery while also contributing to content creation across learning and culture initiatives. This role sits at the intersection of research, client engagement, and learning design. The Associate will work closely with internal teams to translate research insights into practical programmes and learning experiences that help organisations build safer, more inclusive, and more effective workplaces.

The role involves:

• Designing and analysing research, supporting client engagements, and contributing to the development of evidence-based learning content.
• Collaborating with colleagues across disciplines including behavioural science, law, and learning design to ensure that the work we deliver is rigorous, relevant, and impactful.

This is a junior level role with 1–3 years of experience only. We are particularly interested in candidates with an academic background in economics, public policy, law, sociology, or gender studies.

Research & Analysis

• Design, build, and deploy surveys to measure workplace culture, training effectiveness, and organisational health.
• Conduct quantitative and qualitative analysis to surface meaningful patterns.
• Interpret findings and translate complex data into clear, actionable insights for both internal teams and clients.
• Maintain research quality standards from sampling logic to reporting accuracy.
• Write detailed reports based on research findings.
• Work directly with clients to understand their needs and design content that addresses their specific context.
• Act as a coordinator between clients and Serein’s internal teams keeping projects on track and communication flowing.
• Support project management across client engagements, flagging risks and ensuring timelines are met through seamless collaboration amongst internal stakeholders at Serein.
• Do thorough research on different topics surrounding workplace safety, training, and culture to build interactive content for e-learning and facilitator-led sessions.
• Use research outputs to inform and design training modules, webinars, and facilitator guides.
• Collaborate with teams to develop programmes that are evidence-based, engaging, and contextually relevant.
• Stay current on workplace trends, behavioural science, and L&D best practices to keep Serein’s content sharp.

You have:

• 2 years of experience in a research, analyst, or related role.
• Understanding of quantitative and qualitative research methods like survey design, statistical analysis, and data interpretation.
• Comfortable working with tools like SPSS, R, Python, or Excel for analysis; experience with survey platforms (e.g. Qualtrics, Google Forms, SurveyMonkey) is a plus.
• Strong written communication and an ability to write clear research reports, summaries, and content briefs.

Why should you join us?

At Serein, you’ll join a mission-driven, fast-growing team that’s reshaping how organizations learn, grow, and build cultures of safety, inclusion, and belonging. You’ll work on meaningful projects with real-world impact, collaborate with a forward-thinking global team, and enjoy the autonomy and ownership that come with being part of a dynamic startup. This role offers the opportunity to grow your career, influence our go-to-market strategy, and help define Serein’s next stage of scale—all while contributing to a product that makes learning at work more simple, human, and impactful.