Flight Operations Supervisor

Flight Operations Supervisor

Full-Time No working from home possible
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Flight Operations Supervisor Location: Belfast International Airport (BFS) Contract Type: Full-Time, Permanent Shift Pattern: 4-on / 4-off (12-Hour Rotating Days & Nights 183 rostered days off per year) Remuneration: £35,000 Basic | OTE £39,400 per annum (inclusive of structured overtime) Reporting To: Flight Operations Manager Contact: Claire Grady () Make a Real-World Difference at 247 Aviation At 247 Aviation, part of the SERE Aviation Group, no two shifts are the same. Operating 24/7/365 from Belfast International Airport alongside sister company Jet Assist, our operations control centre delivers mission-critical aviation services where precision, safety, and rapid response are paramount. In one shift, you might coordinate an urgent, rapid-response aeromedical flight for NHS Blood and Transplant, mobilising specialised paediatric and surgical retrieval teams to save lives. The next, you could be managing complex international flight logistics, diplomatic clearances, and bespoke VIP handling for executive charters across the UK and Europe. The Role We are seeking an organised, decisive, and safety-focused Flight Operations Supervisor to lead our on-duty Operations Control desk. Reporting directly to the Flight Operations Manager, you will oversee day-to-day flight operations, mentor a dedicated team of flight coordinators, ensure uncompromising UK CAA regulatory compliance, and maintain flawless operational delivery across our fixed-wing fleet. Key Responsibilities Shift Leadership & Deputisation: Lead and support the operations team on duty; deputise for the Deputy Flight Operations Manager during operational peaks, out-of-hours coverage, and planned absences. Flight Planning & Dispatch: Oversee end-to-end flight planning, route optimisation, slot coordination, airfield performance assessments, and crew meteorological/route briefings. Mission-Critical Escalation: Serve as the senior operational point of contact for NHS clinical teams, urgent organ retrieval coordinators, private charter clients, and flight crews. Rostering & FTL Compliance: Monitor live and forward crew rosters in strict compliance with UK CAA Flight Time Limitations (FTL) and fatigue management standards. Permits & Global Clearances: Secure international overflight and landing permits, diplomatic clearances, customs arrangements, and specialised handling setups. Operations Manual Maintenance: Assist in the continuous review and updating of Operations Manual Part C (Route and Aerodrome Instructions). Training & Mentorship: Design and deliver technical training for junior coordinators; foster continuous professional development and standard operating procedure (SOP) discipline. Systems Administration & Reporting: Manage Operations Control software workflows, supervise the pre-ops mailbox, and prepare operational KPIs and safety statistics. Safety & Regulatory Culture: Actively champion and enforce exacting standards in line with the Safety Management System (SMS) overseen by the Director of Flight Operations (DFO) and Compliance team. What We Offer Competitive Package: £35,000 basic salary with realistic OTE of £39,400 via available overtime. Exceptional Work-Life Balance: 4-on / 4-off roster provides 183 rostered days off each year before taking annual leave. Company Pension & Benefits: Enrolment in the Company Pension Scheme, Cycle to Work Scheme, and comprehensive employee support programs. Loyalty Incentives: Long-service awards and structured recognition milestones. Career Growth: Clear progression opportunities within a rapidly expanding aviation group. Candidate Profile Essential Criteria: Experience: Minimum 2 years of proven experience within an AOC Operations Control Centre (OCC), flight dispatch, aeromedical coordination, or high-pressure mission-critical logistics. Regulatory Understanding: Solid working knowledge of UK CAA / EASA flight operations regulations, FTL rules, and flight planning fundamentals. Leadership & Composure: Demonstrable ability to manage a shift, prioritise multiple live tasks, and make sound operational decisions under time-critical pressure. Communication & IT: Exceptional verbal and written English communication skills; strong proficiency across modern flight operations software and Microsoft Office Suite. Licensing & Security Vetting: Full UK Driving Licence (maximum of six penalty points); right to work in the UK; ability to obtain a Belfast International Airport airside security pass (requiring a 5-year checkable work/education history and an AccessNI criminal record check). Desirable Criteria: Prior experience in specialized aeromedical, air ambulance, or ad-hoc private charter operations. Practical experience with flight planning and OCC management software platforms (e.g., PPS, Jeppesen, Centrik). How to Apply To apply, please submit your CV along with a tailored cover letter to Claire Grady at with the subject line "Flight Operations Supervisor Application. Closing Date: Applications close on Friday, 18 September 2026 at 17:00. Early applications are strongly encouraged, as interviews will be conducted on a rolling basis. 247 Aviation is an equal opportunities employer. ADZN1_NI41bf1e1f-b16b-4260-a40a-17c77a06fd15

Flight Operations Supervisor employer: SERE Group

At 247 Aviation, we pride ourselves on being an exceptional employer that values the dedication and resilience of our team members. With a competitive starting salary, structured career progression, and a unique 4-on-4-off shift pattern that promotes an unbeatable work-life balance, we ensure that our employees thrive both personally and professionally. Join us at Belfast International Airport, where you will be part of a dynamic team making a real-world difference every single shift.

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Contact Details:

SERE Group Recruitment Team