Field Officer - Electronic Monitoring in Weybridge

Location: Weybridge/Walton on Thames - KT12 & 13

Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives. Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job; it’s the chance to be part of something great, to join a team where your contributions are valued, and where you can positively impact the communities we serve every single day.

Benefits

• Base Salary of £26,031 per annum
• London Allowance of £3,500 per annum
• Company Car (includes personal use)
• Pension (matched up to 6%), life insurance; 25 days annual leave plus Bank Holidays.
• Continuous training & development opportunities
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
• Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
• A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.

Shift Details

Your contractual working week is an average 37.5 hours per week on a rolling rota including weekends and bank holidays. Evening shifts range from 5pm to 1am, flexibility is key to the role as there may be occasions when you are required to start earlier or finish later. The rota is provided approximately 10 weeks in advance, allowing you the flexibility to enjoy meaningful time off.

About the Role

On a day-to-day basis, you’ll head off to visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities. You’ll receive 3 weeks of training and will be accompanied by an experienced Officer/Mentor on the road until you’re comfortable in your new role. Due to genuine occupational requirements and contractual obligations, we particularly welcome applications from female candidates for this role, in line with the Equality Act 2010.

Requirements

• Current valid UK driver’s licence.
• Be reasonably fit.
• Good written and verbal communication skills, essential to building relationships and rapport with any of the individuals that you meet.
• Committed to making a difference to the lives of others – you will learn the rest during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues.

Additional Information

All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).