At a Glance
- Tasks: Conduct meaningful health assessments to improve lives and support communities.
- Company: Join a top international employer with a supportive culture.
- Benefits: Competitive salary, hybrid working, generous holidays, and bonuses.
- Other info: Opportunities for training, development, and career progression.
- Why this job: Make a real difference in people's lives while using your clinical skills.
- Qualifications: Must be a registered healthcare professional with strong communication skills.
The predicted salary is between 39500 - 42000 £ per year.
Location: Weston Super-Mare - Hybrid working
Salary: £39,500 – £42,000 per year, with salary uplifts within the first 12 months.
Schedule: Full time and Part time opportunities. Monday – Friday, no nights or weekends.
Ready to impact a better future? As a Functional Assessor in our Health Assessment Advisory Service team, you’ll carry out meaningful work on behalf of the Department for Work and Pensions to understand how a person’s health condition affects their daily life. Through fair, comprehensive assessments, you’ll help create a positive impact for millions of people. This role gives Registered Nurses (RGN, RMN & RNLD), Physiotherapists, Paramedics, Occupational Therapists and Pharmacists the chance to use your clinical expertise in a new way. You’ll be part of a supportive, purpose-led environment where your work contributes to improved outcomes, simpler processes, and a better future for customers and communities.
What You’ll Do As a Functional Assessor
- Speak with customers by phone, face to face or online.
- Carry out functional health assessments and gather accurate, detailed information.
- Consult with treating healthcare professionals where appropriate.
- Produce fair, high-quality reports on behalf of the Department for Work and Pensions.
- Use your observational, communication and note‑taking skills to ensure every customer is treated with care and respect.
Does this sound like you?
- One year of post‑registration experience as a Nurse (RGN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
- Full registration with a relevant UK regulatory body (NMC, HCPC or equivalent), with an active PIN and no restrictions.
- Strong communication and listening skills, with the ability to write concise, accurate reports.
- Good IT skills and the ability to work efficiently under time pressures.
Vetting And Checks
All our Functional Assessors must successfully complete the full pre‑employment security screening process, including an Enhanced DBS check, before starting in role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What We Offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year).
- Pension: Up to 6% contributory pension scheme.
- Hybrid working opportunities: Functional Assessors have the opportunity to work from home and the assessment centre.
- Training Bonus: A one off 5% bonus upon becoming an approved assessor with the DWP.
- Quarterly Bonus: A 10% performance-based bonus scheme, once you’re an approved Functional Assessor.
- Registration costs: We’ll reimburse you for your professional subscription fees and support you with your revalidation.
- Training and development: A comprehensive training programme is provided before undertaking assessments independently.
- Huge opportunities for CPD including over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Our Inclusive Recruitment Commitment
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com
Functional Assessor in Weston-super-Mare employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Functional Assessor in Weston-super-Mare
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field and let them know you're on the lookout for a Functional Assessor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to health assessments. Think about how your clinical experience as a Nurse, Occupational Therapist, or similar role can translate into the responsibilities of a Functional Assessor. We want you to shine!
✨Tip Number 3
Showcase your communication skills! During interviews, be ready to demonstrate how you can effectively gather information and produce high-quality reports. Remember, it's all about making a positive impact on people's lives.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you'll find all the details about the role and our supportive culture right there. Let's get you that Functional Assessor position!
We think you need these skills to ace Functional Assessor in Weston-super-Mare
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Functional Assessor role. Highlight your relevant experience and skills, especially your clinical expertise and communication abilities, to show us why you're the perfect fit!
Showcase Your Skills:We want to see your strong communication and note-taking skills in action! When writing your application, provide examples of how you've used these skills in previous roles, particularly in assessments or report writing.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Serco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Functional Assessor. Familiarise yourself with the assessment process and how your clinical expertise will be applied in this role. This will help you answer questions confidently and demonstrate your genuine interest.
✨Showcase Your Communication Skills
As a Functional Assessor, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with patients or colleagues. Highlight your ability to listen actively and convey complex information clearly, as these skills will be crucial in your assessments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and ethical considerations. Think about how you would handle various situations involving patients and their health conditions. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, support for professional development, or the team culture. This shows your enthusiasm for the role and helps you gauge if the company aligns with your values and career goals.
