Field Support Engineer in Waterlooville

Location: Waterlooville, PO7 7XY

Salary: Competitive (to be negotiated depending on experience) plus excellent benefits

Schedule: 37 hours per week, Monday-Friday

Ready to impact a better future? As a Field Support Engineer, you will contribute to the effective operation and serviceability of radar systems that play a critical role in national security. Your work will support essential capability, ensuring the availability of radar spares and assisting colleagues across remote radar sites in maintaining operational performance. This role supports the delivery of high-quality engineering services that enable safe, reliable and efficient radar operations. Your contribution will help ensure continuity of service, enhance system resilience and positively impact the communities that depend on these critical technologies. Flexible working hours are available, with the potential for hybrid working following successful onboarding. The role is primarily based at Waterlooville, with only occasional visits to radar sites, for the initial familiarisation period and urgent support. We welcome applications from Hampshire and the wider area.

What you’ll do as a Field Support Engineer:

• Inspect, test and fault‑find failed electronic units down to component level
• Undertake repairs of radar Line Repairable Units (LRUs) and certify them as safe and compliant
• Reverse-engineer complex electronic assemblies and source replacement components as required
• Provide engineering support to remote radar sites, including installation and modification activities
• Maintain workshop tools, test equipment and support the movement and management of spares

Does this sound like you? You’ll be a great fit for this role if you have:

• A recognised electronics and electrical qualification (with RF qualification desirable)
• A minimum of three years’ experience in electronics (RF experience desirable)
• Strong communication skills and the ability to build effective working relationships
• Demonstrable experience in component‑level repair, maintenance and fault‑finding
• The ability to achieve and maintain SC (Security Check) clearance

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing. We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What We Offer:

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today. To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter. Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.