At a Glance
- Tasks: Manage onboarding and vetting processes for new employees in a seamless manner.
- Company: Join Serco, a diverse and inclusive organisation supporting essential public services.
- Benefits: Enjoy a competitive salary, flexible working, and career development opportunities.
- Other info: Hybrid work model with a supportive environment and opportunities for progression.
- Why this job: Make a real impact by ensuring compliance and supporting new team members.
- Qualifications: Strong admin skills, attention to detail, and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 25000 € per year.
Location: Liverpool / Hybrid (2–3 days from home)
Salary: £25,000 PA
Contract Length: Fixed Term – 6 months
What You’ll Be Doing
Managing the onboarding and vetting processes to ensure compliance with regulatory requirements while delivering a seamless experience for new employees.
Key Responsibilities
- Processing security clearances including BPSS, UKSV, Home Office, and MOJ checks
- Coordinating criminal record checks and supporting managers with legislation guidance
- Verifying right‑to‑work and supporting visa processes in line with UKVI requirements
- Setting up and monitoring Occupational Health checks
- Managing onboarding activities, including issuing employment offers and contracts
- Checking documentation and data accuracy to prevent delays
- Liaising with internal stakeholders and external bodies such as UKSV, DBS, and Home Office teams
- Verifying identification and obtaining employment references
- Maintaining and updating vetting and HR systems
- Responding to queries from employees, managers, and external partners
- Ensuring all processes meet compliance and GDPR standards
- Supporting data accuracy through regular file audits and data cleansing
Requirements
- Strong administration experience with high attention to detail
- Experience using multiple systems and managing data accurately
- Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Excellent communication skills across different channels
- Ability to prioritise workload and meet deadlines
Desirable
- Knowledge of UK right‑to‑work and visa processes
- Understanding of vetting and screening procedures
- Experience in HR, recruitment, or onboarding administration
Benefits
- Work within a team that supports essential public services
- Gain experience in HR, onboarding, and compliance processes
- Opportunities for career development and progression
- Flexible and supportive working environment
This role requires a BPSS clearance. You can start once the baseline clearance is obtained (includes a basic criminal record check).
Equal Opportunities
At Serco, we are committed to building a diverse and inclusive organisation that supports the needs of all. We are proud to be a Disability Confidential Leader employer and a holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. We encourage applications from a diverse candidate pool and support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge. We will make reasonable adjustments at interview through to employment for our candidates. All applicants will have the opportunity to discuss flexibility and flexible working arrangements. We operate a hybrid work structure in many of our business areas.
Vetting and Onboarding Administrator employer: Serco
At Serco, we pride ourselves on being an excellent employer, offering a flexible and supportive working environment that fosters career development and progression. Located in Liverpool, our hybrid work model allows for a balanced approach to work and home life, while our commitment to diversity and inclusion ensures that all employees feel valued and empowered. Join us to be part of a team that supports essential public services and makes a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Vetting and Onboarding Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know their values and how you can contribute. This shows you’re genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. It’ll help you feel more confident and articulate when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Vetting and Onboarding Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administration and compliance. We want to see how your skills match the key responsibilities listed in the job description!
Show Off Your Attention to Detail:Since this role requires a high level of accuracy, be sure to showcase examples where you've successfully managed data or documentation. We love candidates who can demonstrate their meticulous nature!
Communicate Clearly:Your written communication skills are crucial for this position. Keep your application clear and concise, and don’t forget to proofread for any typos or errors. We appreciate clarity and professionalism!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Serco
✨Know Your Compliance Stuff
Make sure you brush up on the regulatory requirements related to vetting and onboarding. Familiarise yourself with BPSS, UKSV, and other checks mentioned in the job description. This will show that you're not just interested in the role but also understand the importance of compliance.
✨Show Off Your Admin Skills
Since strong administration experience is key, be ready to discuss your previous roles where you managed data and documentation. Prepare examples that highlight your attention to detail and how you’ve successfully handled multiple systems.
✨Communicate Like a Pro
Excellent communication skills are a must for this role. Think about times when you’ve effectively liaised with different stakeholders. Practise articulating your thoughts clearly, as this will help you stand out during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around prioritising workloads and meeting deadlines. Think of specific scenarios from your past experiences where you successfully navigated challenges, and be ready to share those stories.
