At a Glance
- Tasks: Support individuals in building confidence and skills for employment during and after custody.
- Company: Join Serco, a leader in rehabilitation and community support.
- Benefits: Enjoy 23 days holiday, health support, and access to over 1,100 courses.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives and help reduce reoffending.
- Qualifications: Level 4 careers qualification or willingness to achieve one; strong communication skills.
The predicted salary is between 30488 - 30488 £ per year.
Location: HMP Dovegate, Uttoxeter, ST14 8XR
Salary: £30,488 per annum, plus excellent benefits
Schedule: 40 hours per week, Monday‑Friday 8am‑4:45pm
About the Role
As a Work Coach in our Education, Skills and Work team, you’ll support individuals to build confidence, develop skills, and take meaningful steps towards employment both during custody and beyond release. Your work will help reduce reoffending and create a positive impact on communities by supporting rehabilitation.
Responsibilities
- Deliver one‑to‑one and group sessions on employability, career planning, and effective disclosure
- Assess individuals’ skills, interests, and aspirations, developing tailored learning and career plans
- Support the development and regular review of learning plans, setting clear and achievable goals
- Provide guidance on education, training, and employment pathways based on labour market information and individual circumstances
- Deliver workshops on CV writing, interview preparation, and job search skills
- Build strong, supportive relationships and collaborate with education teams and stakeholders to support progression
Qualifications
- Hold a level 4 careers qualification or equivalent or be willing to achieve one in post (fully funded by Serco)
- Experience delivering careers advice, guidance, or employability support
- Strong communication and interpersonal skills, with the ability to build trust and motivate others
- The ability to work with individuals with complex needs in a structured environment
- Excellent organisational skills, with the ability to manage a caseload and meet targets
- A resilient, adaptable approach and a commitment to making a positive impact
Vetting and Checks
An Enhanced DBS check is required for this role. You will also complete an Occupational Health Questionnaire.
Benefits
- 23 days holiday plus bank holidays
- Up to 6% contributory pension scheme
- Access to over 1,100 internal courses, including funding for qualifications and apprenticeships
- Health and wellbeing support: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 virtual GP service
- Discounts across around 1,000 retailers
- Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, and support for charitable donations
Work Coach in Uttoxeter employer: Serco
At Serco, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee growth and wellbeing. As a Work Coach at HMP Dovegate, you will benefit from a comprehensive training programme, including fully funded qualifications, alongside generous holiday allowances and health support services. Join us in making a meaningful impact on individuals' lives while enjoying a fulfilling career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Work Coach in Uttoxeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Tailor your approach! When applying for the Work Coach role, think about how your skills align with their needs. Highlight your experience in delivering employability support and building relationships to show you’re the right fit.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Work Coach in Uttoxeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Work Coach role. Highlight your experience in delivering careers advice and how you've supported individuals in their journey towards employment. We want to see how you can make a positive impact!
Showcase Your Skills:Don’t forget to emphasise your strong communication and interpersonal skills. Share examples of how you've built trust and motivated others, especially those with complex needs. This is key for us at StudySmarter!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Serco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Work Coach role. Familiarise yourself with the responsibilities, such as delivering one-to-one sessions and developing tailored learning plans. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As a Work Coach, strong communication is key. Prepare examples of how you've built trust and motivated others in previous roles. Think about specific situations where your interpersonal skills made a difference, especially when working with individuals with complex needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Practice responding to questions like, 'How would you handle a client who is resistant to change?' This will demonstrate your resilience and commitment to making a positive impact.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
