At a Glance
- Tasks: Support offenders on their rehabilitation journey and help them achieve their goals.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy 25 days holiday, pension scheme, and discounts at over 1,000 retailers.
- Other info: Flexible working options and a commitment to inclusion and diversity.
- Why this job: Make a real difference in people's lives and contribute to safer communities.
- Qualifications: Strong communication skills and experience in administrative roles are essential.
The predicted salary is between 33262 - 33262 £ per year.
Schedule: Full-time, 40 hours per week, Monday -Friday 8am -4.30pm, flexibility to meet the needs of the business.
Ready to impact a better future?
As a Prison Offender Manager within our Justice and Immigration team, you’ll play a vital role in supporting individuals throughout their custodial journey.
Working closely with offenders, colleagues and external agencies, you’ll help people engage with rehabilitation programmes, achieve sentence plan objectives and take positive steps towards a successful future.
Our work touches lives every day.
In this role, you’ll build trusted professional relationships that encourage change, reduce the risk of reoffending and support safer communities.
Your work has purpose, creating a positive impact for individuals, families and society while helping to impact a better future.
- What You’ll Do As a Prison Offender Manager
- Provide advice, guidance and support to offenders throughout their sentence, helping them work towards agreed objectives.
- Build positive and professional relationships with offenders, Community Offender Managers and other stakeholders.
- Coordinate access to interventions, activities and programmes identified within sentence plans.
- Complete assessments, reports and risk management documentation accurately and within required timescales.
- Prepare for and attend multidisciplinary reviews, parole hearings and case discussions as required.
- Work collaboratively with colleagues and external agencies to create impactful solutions that support rehabilitation and reduce reoffending.
Does this sound like you?
- Experience working in a busy administrative or operational environment.
- Strong written and verbal communication skills, with the ability to build trust and maintain professional relationships.
- Good working knowledge of Microsoft Word and Excel.
- GCSEs in English and Mathematics, or equivalent qualifications.
- Able to manage competing priorities, work to deadlines and maintain accuracy in a regulated environment.
- Understanding of offender management or previous experience working with offenders would be advantageous.
What We Offer
- 25 days plus bank holidays
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Employee Assistance Programme, Bupa Anytime Health Line, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Vetting And Checks
An Enhanced DBS check is required for this role.
This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements.
You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Let’s impact a better future, together.
A Little Bit About Us
At Serco, everyone plays a vital part in delivering essential public services that make a real difference.
As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on.
Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our Inclusive Recruitment Commitment
We prioritise your skills and potential.
As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed
- Interview
Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco. com.
- justicejobs
- #J-18808-Ljbffr
Prison Offender Manager in Uttoxeter employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Prison Offender Manager in Uttoxeter
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Serco.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Serco!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Serco, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Serco or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Prison Offender Manager in Uttoxeter
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Serco:Before hitting send, make sure to tailor your application specifically to Serco! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Serco
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
