Administrator- Therapeutic Community in Uttoxeter

Administrator- Therapeutic Community in Uttoxeter

Uttoxeter Full-Time 26510 - 26767 € / year (est.) No home office possible
Serco

At a Glance

  • Tasks: Support the smooth operation of a therapeutic community and manage essential administrative duties.
  • Company: Join a dedicated team at HMP Dovegate, making a difference in residents' lives.
  • Benefits: Competitive salary, flexible hours, and excellent benefits package.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Be part of a meaningful mission, supporting mental health and wellbeing.
  • Qualifications: Strong organisational skills and ability to adapt to changing priorities.

The predicted salary is between 26510 - 26767 € per year.

Location: HMP Dovegate, ST14 8XR

Salary: £26,510 - £26,767 per annum plus excellent benefits

Hours: 40 hours per week – Monday to Friday 7.30am to 4pm (some flexibility offered for a later start)

As an Administrator within the Therapeutic Community (TC) at HMP Dovegate, you’ll play a vital role in supporting the smooth day‑to‑day operation of the service. You’ll work closely with the TC management team, clinical leads and external partners to ensure high‑quality administrative support that meets contractual, governance and audit requirements. This is a fast‑paced role requiring strong organisation, discretion and the ability to adapt to changing priorities. Your work will directly support therapeutic delivery, governance activity and positive outcomes for residents.

What You’ll Do As An Administrator:

  • Ensure Therapeutic Community administration duties are covered daily.
  • Collate data for reports, therapy governance meetings and audits.
  • Maintain diaries for the Clinical Lead and Community Staff Team.
  • Process referrals in line with set work processes.
  • Manage all aspects of Community Case Conferences, Therapy Reviews and End of Therapy Boards, ensuring accurate records are maintained for audit purposes.
  • Send reminders to support timely completion of reports in line with contract requirements.
  • Plan and organise meetings, ensuring all preparations are completed in advance.
  • Take accurate meeting minutes, highlighting action points and delegating as required.

Administrator- Therapeutic Community in Uttoxeter employer: Serco

At HMP Dovegate, we pride ourselves on being an exceptional employer, offering a supportive work environment where your contributions directly impact the lives of residents. With a focus on employee growth and development, we provide excellent benefits and flexible working hours to ensure a healthy work-life balance. Join our dedicated team and be part of a meaningful mission that fosters positive change within the therapeutic community.

Serco

Contact Detail:

Serco Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Administrator- Therapeutic Community in Uttoxeter

Tip Number 1

Network like a pro! Reach out to people in the therapeutic community field, especially those connected to HMP Dovegate. A friendly chat can open doors and give you insights that might just land you that admin role.

Tip Number 2

Prepare for the interview by knowing your stuff! Research the Therapeutic Community model and be ready to discuss how your organisational skills can support their day-to-day operations. Show them you’re the perfect fit!

Tip Number 3

Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, ensuring it gets to the right people. Plus, it shows you’re serious about joining our team at HMP Dovegate.

We think you need these skills to ace Administrator- Therapeutic Community in Uttoxeter

Organisation Skills
Discretion
Adaptability
Data Collation
Diary Management
Referral Processing
Record Keeping

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Administrator role. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!

Showcase Your Organisation Skills:Since this role is all about keeping things running smoothly, be sure to emphasise your organisational abilities. Share examples of how you've managed multiple tasks or projects in the past – we love a good story!

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your potential right away!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Serco

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of an Administrator in a Therapeutic Community. Familiarise yourself with the specific tasks mentioned in the job description, like managing diaries and processing referrals. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

Showcase Your Organisational Skills

Since this role requires strong organisation, be prepared to discuss your previous experiences where you've successfully managed multiple tasks or projects. Bring examples of how you've maintained accurate records or organised meetings, as these are crucial for the position. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.

Demonstrate Discretion and Adaptability

In a fast-paced environment like HMP Dovegate, discretion and adaptability are key. Think of situations where you've had to handle sensitive information or adapt to changing priorities. Be ready to share these examples during your interview to highlight your ability to thrive under pressure.

Prepare Questions for Them

Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the environment is the right fit for you.