At a Glance
- Tasks: Support the Head of Education by managing learner data and coordinating examinations.
- Company: Join Serco, a leader in creating positive community impacts through education.
- Benefits: Enjoy 23 days holiday, pension contributions, and extensive training opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in rehabilitation while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, attention to detail, and experience with data systems required.
The predicted salary is between 26294 - 26294 £ per year.
Location: HMP Dovegate, Uttoxeter, ST14 8XR
Salary: £26,294 per annum, plus excellent benefits
Schedule: Full-time, 40 hours per week Monday-Friday
As an Administrator supporting the Head of Education in our Education, Skills and Work team, you’ll play a vital role in supporting learning and development within a secure prison environment, helping individuals build skills that support rehabilitation and future opportunities. You’ll ensure accurate, secure, and timely administration across learner data, examinations, and certification processes. Your work will support education delivery, inspections, and compliance – helping create impactful solutions that contribute to rehabilitation and a positive impact on communities.
What you’ll do as an Administrator Support for Head of Education
- Maintain accurate learner records, including enrolment, attendance, progression, and achievement data
- Ensure compliance with data protection, prison security protocols, and education regulations
- Produce reports on learner outcomes, attendance, and performance to support inspections and decision-making
- Coordinate examinations and certification processes, including registrations, materials, and results tracking
- Work collaboratively with tutors, managers, and prison colleagues to ensure accuracy and efficiency across systems
- Support continuous improvement by maintaining systems and promoting effective use of digital tools and processes
Does this sound like you? You’ll be a great fit for this role if you have:
- Strong administrative and organisational skills, with high attention to detail
- Experience working with data systems, reporting tools, and Microsoft Office, including Excel
- The ability to analyse information and present insights clearly to different audiences
- A collaborative approach, with the ability to build relationships across teams
- A proactive mindset, with strong problem‑solving skills and the ability to manage priorities effectively
Vetting And Checks An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
What We Offer
- Holidays: 23 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Administrator Support for Head Of Education in Uttoxeter employer: Serco
At Serco, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and wellbeing. As an Administrator Support for the Head of Education at HMP Dovegate, you will benefit from extensive training opportunities, a generous pension scheme, and a commitment to diversity and inclusion, all while making a meaningful impact in the lives of individuals within a secure environment. Join us in fostering rehabilitation and community development, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator Support for Head Of Education in Uttoxeter
✨Tip Number 1
Network like a pro! Reach out to people in the education and rehabilitation sectors, especially those connected to HMP Dovegate. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the key responsibilities, like maintaining learner records and coordinating examinations. Show us you’re ready to hit the ground running!
✨Tip Number 3
Practice your problem-solving skills! Think of examples where you've tackled challenges in previous roles. We love to see how you approach issues, especially in a collaborative environment like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to meaningful work in education and rehabilitation.
We think you need these skills to ace Administrator Support for Head Of Education in Uttoxeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator Support role. Highlight your administrative skills and experience with data systems, as these are key to supporting the Head of Education effectively.
Showcase Your Attention to Detail:In your application, emphasise your strong attention to detail. Mention specific examples where you've maintained accurate records or produced reports, as this will demonstrate your capability to handle learner data securely and accurately.
Highlight Collaboration Skills:Since this role involves working closely with tutors and prison colleagues, share experiences that showcase your collaborative approach. Talk about how you’ve built relationships across teams to achieve common goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to make your submission stand out!
How to prepare for a job interview at Serco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator Support for Head of Education role. Familiarise yourself with the key tasks like maintaining learner records and coordinating examinations. This will help you demonstrate your knowledge and show how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires strong administrative and organisational skills, prepare examples from your past experiences where you've successfully managed data or improved processes. Be ready to discuss how you ensure accuracy and efficiency in your work, as this will resonate well with the interviewers.
✨Prepare for Compliance Questions
Given the importance of compliance with data protection and prison security protocols, be prepared to answer questions about how you handle sensitive information. Think of specific instances where you've ensured compliance in previous roles, as this will highlight your attention to detail and understanding of regulations.
✨Emphasise Collaboration and Problem-Solving
This position involves working closely with tutors and managers, so be ready to discuss your collaborative approach. Share examples of how you've built relationships across teams and tackled challenges proactively. This will show that you're not just a lone wolf but someone who thrives in a team environment.
