At a Glance
- Tasks: Transport patients safely and support hospital operations with care and respect.
- Company: Great Western Hospital, a supportive and inclusive healthcare environment.
- Benefits: Competitive salary, generous leave, training opportunities, and health benefits.
- Other info: Join a diverse team with excellent career progression and community support.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Empathy, good communication skills, and experience in manual handling or customer service.
The predicted salary is between 25272 - 25272 £ per year.
Location: Great Western Hospital, Swindon, SN3 6BB
Salary: £25,272 per annum plus excellent benefits
Schedule: Full time - 37.5 hours per week, Monday to Friday, shifts 2pm - 10pm
What You’ll Do
- Transport patients safely and respectfully between wards, departments and clinical areas using wheelchairs, trolleys, beds or walking support when required.
- Move equipment and furniture across the site to support hospital operations, ensuring correct storage, cleanliness and safe use.
- Carry out non‑patient portering tasks including transporting medical specimens, pharmaceutical products, blood products, medical gases and confidential medical records.
- Support waste management by safely moving and disposing of clinical, general, confidential, sharps and bulky waste in line with infection control procedures.
- Handle mail, goods and materials, ensuring secure and efficient distribution across the hospital.
- Follow all health, safety and infection‑control procedures, reporting any faults, incidents or hazards promptly and accurately.
Does this sound like you?
- Empathy, a helpful and cooperative manner and the ability to support patients with dignity and care.
- Good interpersonal and communication skills with the ability to work well independently and as part of a team.
- Experience working in a manual‑handling or customer‑facing role.
- The physical ability to meet the demands of a busy hospital environment, including pushing, pulling and long periods of standing.
Vetting And Checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Benefits
- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme
- 25 days' annual leave plus bank holidays
- Training and development: wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco‑managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme
We are committed to building a diverse and inclusive workplace and encourage applications from a diverse candidate pool. We will make reasonable adjustments throughout the recruitment process.
Patient Transport & Support Specialist in Swindon employer: Serco
At Great Western Hospital in Swindon, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With competitive salaries, extensive training opportunities, and a commitment to diversity and inclusion, our Patient Transport & Support Specialists can thrive in a fulfilling role while making a meaningful impact on patient care. Join us and benefit from a range of perks, including generous annual leave, a contributory pension scheme, and discounts across numerous retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Transport & Support Specialist in Swindon
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with Great Western Hospital's layout and departments. This will not only help you feel more confident during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Patient Transport & Support Specialist, you'll need to interact with patients and staff regularly. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your empathy! During interviews, share examples of how you've supported others in previous roles. Highlighting your ability to handle sensitive situations with care will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it online. This way, we can keep track of your progress and get you one step closer to joining our team!
We think you need these skills to ace Patient Transport & Support Specialist in Swindon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Patient Transport & Support Specialist. We want to see how you can bring empathy and teamwork to the table!
Showcase Relevant Experience:If you've worked in manual-handling or customer-facing roles before, let us know! Share specific examples that demonstrate your ability to support patients and handle the demands of a busy hospital environment.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Transport & Support Specialist. Familiarise yourself with tasks like transporting patients and handling medical specimens. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
Since this role requires a lot of interaction with patients, be prepared to discuss how you demonstrate empathy and care. Share specific examples from past experiences where you've supported someone in need, whether in a professional or personal context.
✨Highlight Your Teamwork Skills
This position involves working closely with other staff members. Be ready to talk about times when you've successfully collaborated with a team. Mention any challenges you faced and how you overcame them together, as this will illustrate your ability to work well in a busy hospital environment.
✨Prepare for Practical Questions
Expect questions related to health, safety, and infection control procedures. Brush up on relevant protocols and be ready to explain how you would handle specific scenarios, such as moving waste safely or reporting hazards. This shows that you take these responsibilities seriously.
