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- Tasks: Join us to implement and configure ServiceNow modules that transform user experiences.
- Company: Be part of Serco, a diverse company committed to innovation and inclusion.
- Benefits: Enjoy flexible working, competitive salary, and a range of health and wellbeing perks.
- Why this job: Shape the future of ServiceNow while driving real improvements for our customers.
- Qualifications: Critical thinking, strong interpersonal skills, and ServiceNow experience are essential.
- Other info: Great career growth opportunities and access to exclusive discounts.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid – Attached to the Solihull Office
Full Time, Permanent
Up to £ per annum + aligned company benefits
We are seeking a driven ServiceNow Developer to play a pivotal role in shaping the future of ServiceNow in Serco. You’ll be joining at an exciting time as we grow our in-house team, expand our use of ServiceNow across the business, and transform users’ ways of working.
As part of this you’ll:
- Implement and configure a range of modules to meet business requirements
- Participate actively in team meetings, Agile ceremonies, project meetings and customer sessions
- Ensure development and configuration activities are delivered within provided estimates, meeting commitments to stakeholders
- Drive ServiceNow change initiatives from initiation to completion
- Drive ServiceNow adoption within Serco, advocating for solutions that drive tangible improvements for our customers
- Identify and mitigate project issues and risks, working closely with team members
- Develop and maintain effective working relationships with team members and customers
- Adhere to internal processes and compliance requirements
What you’ll need to do the role:
- Ability to think critically and proactively to challenge solutions and existing processes
- Strong interpersonal skills to positively engage others in new ways of thinking and collaboratively problem-solve
- A passion for user-focused improvement and ServiceNow
- Certified System Administrator Certification
- Proven experience with ServiceNow modules such as ITSM, HR, CSM, CMDB preferable
- Understanding of technical best practice
- Familiarity with Agile development
- Experience of ITIL teams and processes
What we offer:
- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Up to days annual leave plus bank holidays, with the option to purchase more
- Life assurance
ServiceNow Developer in Solihull employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer in Solihull
✨Tip Number 1
Network like a pro! Reach out to current employees at Serco or in the ServiceNow community. A friendly chat can give you insider info and might just land you a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous ServiceNow projects. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Be ready for Agile! Brush up on Agile methodologies and be prepared to discuss how you've worked in Agile teams before. It’s all about showing you can adapt and thrive in a dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Serco team.
We think you need these skills to ace ServiceNow Developer in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Developer role. Highlight your experience with ServiceNow modules and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ServiceNow and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges or improved processes. We’re all about critical thinking and collaboration, so let us know how you’ve made a difference in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Serco
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the specific modules mentioned in the job description, like ITSM and HR. Being able to discuss your experience with these modules will show that you're not just a good fit, but that you're genuinely interested in the role.
✨Show Off Your Agile Skills
Since the role involves Agile ceremonies, be prepared to talk about your experience with Agile methodologies. Think of examples where you've successfully worked in an Agile environment and how it helped deliver projects. This will demonstrate your ability to adapt and thrive in their team structure.
✨Engage and Collaborate
Highlight your interpersonal skills during the interview. Share examples of how you've positively engaged with team members or customers to solve problems collaboratively. This is key for a role that requires driving change and advocating for user-focused improvements.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the team's current challenges with ServiceNow or how they measure success in this role. This shows your enthusiasm and that you're already thinking about how you can contribute to their goals.
