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- Tasks: Lead a team to optimise fleet administration and ensure compliance.
- Company: Join a diverse and inclusive company passionate about team development.
- Benefits: Enjoy 25 days holiday, health perks, and career development opportunities.
- Other info: Hybrid work structure with a supportive culture and growth potential.
- Why this job: Make a real impact in a leadership role while driving improvements.
- Qualifications: Experience in leading teams and knowledge of fleet operations is essential.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a Fleet Administration Team Leader to oversee and optimise the day‑to‑day delivery of fleet administrative services. You will lead a team of administrators, ensuring efficient, compliant, and cost‑effective operations while maintaining high standards of service delivery across the business. This is a key leadership role responsible for driving performance, improving processes, and ensuring all fleet‑related administration meets regulatory, financial, and operational requirements.
What You’ll Be Doing
- Leading, coaching, and developing a team of Fleet Administrators
- Overseeing daily operations to ensure accuracy, efficiency, and SLA performance
- Managing fleet compliance, including HMRC reporting, MOTs, and driver/vehicle checks
- Producing and analysing reports across costs, usage, and performance
- Ensuring data accuracy and compliance with GDPR and regulatory requirements
- Identifying and implementing process improvements to drive efficiency
- Building strong relationships with internal teams and external providers
What We’re Looking For
- Experience leading or supervising an administrative or operations team
- Knowledge of fleet operations and compliance (HMRC, MOT, MID desirable)
- Strong analytical and reporting skills
- Excellent organisation, communication, and stakeholder management
- Confident using systems and tools such as Excel and fleet management platforms
Why Join Us
This is a great opportunity to step into a leadership role where you can make a real impact—driving improvements, developing a team, and supporting the delivery of a critical fleet service.
What We Offer
- 25 days of holiday plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension – 6%
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- Serco discounts (including cinema, entertainment, online shopping, mobile phone plans and leisure centre memberships)
- Health and wellbeing benefits such as Employee Assistance Programme, Simply Health Cash Plans, and more
- Career development training (role specific, leadership coaching, formal study)
- A safe and supportive culture
Equality, Diversity and Inclusion
We are committed to building a diverse and inclusive organisation that supports the needs of all. We encourage applications from a diverse candidate pool and we are open to discussions around flexibility. We operate a hybrid work structure and are Disability Confident employers. We support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge. For more information, please contact our recruitment team.
Administration Team Leader in Solihull employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Team Leader in Solihull
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its fleet operations. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team or improved processes. Be ready to share these stories during interviews to showcase your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Administration Team Leader in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Fleet Administration Team Leader. Highlight your experience in leading teams and managing fleet operations, as well as any relevant compliance knowledge. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills: In your application, don’t forget to showcase your leadership skills! Share examples of how you've coached or developed a team in the past. We love to see candidates who can inspire and drive performance.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and experiences.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Serco
✨Know Your Fleet Operations
Make sure you brush up on your knowledge of fleet operations and compliance, especially HMRC and MOT regulations. Being able to discuss these topics confidently will show that you're not just a leader but also someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you improved processes or drove performance. This will help demonstrate your capability to lead the Fleet Administration team effectively.
✨Be Data Savvy
Since the role involves producing and analysing reports, be ready to discuss your experience with data analysis tools, particularly Excel. Bring examples of how you've used data to drive decisions or improve efficiency in previous roles.
✨Build Relationships
Highlight your ability to build strong relationships with both internal teams and external providers. Prepare anecdotes that illustrate your communication skills and stakeholder management, as these are crucial for ensuring smooth operations in fleet administration.