Shift Technician

Shift Technician

Bordon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Shift Technician, configuring and operating satellite communication systems.
  • Company: Serco is a leading provider in Space and Security, supporting the US Space Force.
  • Benefits: Enjoy competitive salaries, 25 days holiday, and a contributory pension scheme.
  • Why this job: Gain hands-on experience in a dynamic environment with opportunities for training and career progression.
  • Qualifications: GCSE Grade C in Maths and English, plus an Electronic Engineering BTEC level 3 diploma.
  • Other info: Flexible working options and a commitment to diversity and inclusion.

The predicted salary is between 36000 - 60000 £ per year.

Satellite Communications Technician
TCS Oakhanger
Permanent, Full time, . hours per week (Rostered shift pattern)

Competitive salaries plus benefits (Shift allowance included)

At Serco we are looking to recruit a Shift Technician to join the Satellite Communications Teams at TCS Oakhanger in Bordon, working on behalf of the US Space Force.

The TCS contract falls under Serco’s Space and Security division. The Technician role is to configure for real time support and operate a variety of satellite ground and communication systems. The role also carries out performance of routine maintenance, system checks and tests, and troubleshooting / rectification. The Shift Technicians will follow a rotational Shift Pattern, as a member of one of the four site shifts.

The role will suit someone with experience working in a technical role dealing with testing and problem resolution. This is a multi-discipline role covering Electronics, Electrical, IT, Mechanical & RF (Radio Frequency). Full training will be provided, mentorship and support will also be provided for the successful candidate with a desire to learn new skills and become an integral part of the team.


Main responsibilities of the role include:

  • Reporting to the Operations Manager
  • Comply with Serco’s Management Systems, USSF and MOD policies / procedures
  • Configuration and error free real time operation of a variety of satellite ground and communication systems. Performance of routine maintenance, system checks and tests, and fault troubleshooting / rectification.
  • Once fully certified, will act as senior person in operational areas when required, and report all events to the Operations Manager.
  • Engage in technical discussions with stakeholders (US operations management) and Serco management teams on site issues
  • Shift Technicians will work a pattern of -hour shifts. They will join their shift after initial Operator Training and certification of Operator Position
  • Carry out Document Reviews, Risk Assessments and Planned General Inspections as required.
  • Opportunity for overtime/TOIL will become available once fully certified.
  • Assist with training of new hires
  • What you’ll need to do the role:

  • Ability to achieve and maintain Security Clearance
  • GCSE Grade C Maths and English
  • Electronic Engineering BTEC level 3 diploma(Access to further learning via our learning and development programs)
  • Complete CompTIA Security+ certification as per site requirements of which training, learning and development will be provided for you to pass the certification.
  • Good knowledge Microsoft Office packages.
  • Willing to become Crypto Authorised if required; training provided.
  • Willing to become a rescue climber; training provided.

  • What we offer:

  • Salary: Competitive salaries with annual reviews
  • Pension: Up to 6% contributory pension scheme
  • Holidays: days\’ annual leave plus bank holidays
  • Training and development: We offer a wide range of learning opportunities with over 1, internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
  • Wellbeing: /7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, % off at Serco-managed leisure centres
  • Discounts: Save across around 1, retailers, from food and clothing to days out, entertainment and travel
  • ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
  • Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
  • Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
  • To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this . We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click .

    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

    #defencejobs

    Shift Technician employer: Serco

    At Serco, we pride ourselves on being an excellent employer, offering competitive salaries and a comprehensive benefits package that includes a contributory pension scheme and extensive training opportunities. Our work culture fosters collaboration and personal growth, with over 1,100 internal courses available and a strong commitment to employee wellbeing through various support programmes. Located in Bordon, our team is dedicated to making a meaningful impact while working on behalf of the US Space Force, providing a unique opportunity to engage in cutting-edge satellite communications technology.
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    Contact Detail:

    Serco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Shift Technician

    ✨Tip Number 1

    Familiarise yourself with satellite communication systems and the specific technologies used at TCS Oakhanger. Understanding the basics of RF, electronics, and IT will give you a solid foundation to discuss during interviews.

    ✨Tip Number 2

    Highlight any previous experience in technical roles that involved troubleshooting and maintenance. Be prepared to share specific examples of how you've resolved issues in similar environments, as this will demonstrate your problem-solving skills.

    ✨Tip Number 3

    Show your willingness to learn and adapt by mentioning any relevant certifications or training you've pursued. Since the role offers further learning opportunities, expressing enthusiasm for ongoing development can set you apart from other candidates.

    ✨Tip Number 4

    Prepare for potential technical discussions with stakeholders by brushing up on current trends and challenges in satellite communications. Being knowledgeable about the industry will help you engage confidently during interviews.

    We think you need these skills to ace Shift Technician

    Technical Troubleshooting
    Satellite Communication Systems Knowledge
    Electronics and Electrical Engineering
    Mechanical Systems Understanding
    Radio Frequency (RF) Expertise
    Routine Maintenance Skills
    System Configuration and Operation
    Performance Testing and Analysis
    Risk Assessment and Management
    Document Review Proficiency
    Communication Skills with Stakeholders
    Ability to Work in a Shift Pattern
    Security Clearance Compliance
    Proficiency in Microsoft Office 365
    Adaptability to Learn New Technologies

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in technical roles, particularly in electronics, electrical, IT, mechanical, and RF systems. Use keywords from the job description to demonstrate your fit for the Shift Technician role.

    Craft a Strong Cover Letter: Write a cover letter that showcases your passion for satellite communications and your problem-solving skills. Mention any specific experiences that relate to the responsibilities outlined in the job description, such as troubleshooting or maintenance tasks.

    Highlight Certifications: If you have any relevant certifications, such as CompTIA Security+ or similar qualifications, make sure to include them prominently in your application. This will show your commitment to professional development and readiness for the role.

    Showcase Teamwork and Communication Skills: Since the role involves engaging with stakeholders and working as part of a team, provide examples in your application that demonstrate your ability to communicate effectively and collaborate with others in a technical environment.

    How to prepare for a job interview at Serco

    ✨Understand the Role

    Make sure you thoroughly understand the responsibilities of a Shift Technician. Familiarise yourself with satellite communication systems and the technical skills required, such as troubleshooting and maintenance.

    ✨Showcase Your Technical Skills

    Prepare to discuss your experience in electronics, IT, and RF systems. Be ready to provide examples of past work where you've successfully resolved technical issues or performed system checks.

    ✨Demonstrate Teamwork and Communication

    Since the role involves engaging with stakeholders and working in shifts, highlight your ability to collaborate effectively. Share experiences where you've worked as part of a team or communicated complex information clearly.

    ✨Express Willingness to Learn

    Serco values candidates who are eager to learn new skills. Be prepared to discuss your willingness to undergo training for certifications like CompTIA Security+ and any other relevant qualifications.

    Shift Technician
    Serco
    Location: Bordon
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    S
    • Shift Technician

      Bordon
      Full-Time
      36000 - 60000 £ / year (est.)
    • S

      Serco

      10000+
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