Shift Operator

Shift Operator

Bordon Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Serco

At a Glance

  • Tasks: Join a team to operate satellite ground systems and ensure 24/7 support.
  • Company: Serco is a leading provider in Defence, supporting the US Space Force.
  • Benefits: Enjoy competitive salaries, flexible working, and discounts at 1,000 retailers.
  • Why this job: Gain hands-on experience in a cutting-edge field with full training and mentorship.
  • Qualifications: GCSE Grade 4/C in Maths and English; PC literate; previous engineering experience preferred.
  • Other info: Opportunities for volunteering, internal progression, and a diverse, inclusive workplace.

The predicted salary is between 30000 - 42000 £ per year.

Shift Operator
TCS Oakhanger
Permanent, Full time, . hours per week (Rostered Shift pattern)

Competitive salaries plus benefits (Shift allowance included)

At Serco we are looking for a Shift Operator to join the TCS Contract at Oakhanger in Bordon.

The TCS contract falls under Serco’s Space division, working on behalf of the US Space Force. As part of one of Serco Defence’s key contracts, you will support in the overall configuration and real time operation of a variety of satellite ground and communication systems.

Working on a rotational shift pattern, you will be working as part of a team to provide /7/, flawless, uninterrupted satellite support. You will maintain routine operation as directed by the Shift Supervisor or designated Deputy, assisting with the performance of routine maintenance, system checks and tests, and troubleshooting / rectification.

We are looking for a self-motivated, dedicated individual to join the team. Please note full training will be provided, mentorship and support will also be provided for those with a desire to learn new skills and become an integral part of the team. In addition to salary a Flexible Allowance will be paid for shift working as per T&C’s.


Main responsibilities of the role include:

  • Comply with the Serco Management Systems, UK, Europe and TCS policies / procedures.
  • Comply with USSF and MOD policies / procedures
  • Configuration and real time operation of the Ground Station equipment.
  • Maintain routine daily operation of the Communications area.
  • Achieve and maintain certification in specific equipment/systems as required in accordance with site Operations procedures.
  • Maintain standards of operational security in accordance with Spaceforce Operations procedures.
  • Complete documentation at the direction of the Shift Supervisor, DSS or Senior Technician.
  • Act as safety person for Technicians when needed.
  • Follow direction given by the senior person in the allocated area.
  • Provide on- the job training for new hires as appropriate.
  • Maintain standards of tidiness in the workshops and operational areas.
  • Working At Height conversant with requirements and able to instruct other persons when required
  • What you’ll need to do the role:

  • GCSE Grade 4/C Maths and English.
  • PC Literate
  • Previous experience of working in an electrical or electronic engineering environment is preferred.
  • Complete A+
  • Good knowledge of the Microsoft MS packages.
  • Achieve SC Clearance.
  • Full Driving Licence and a willingness to drive company vehicles.
  • Willing to become a rescue climber

  • What we offer:

  • Salary: Competitive salaries with annual reviews
  • Pension: Up to 6% contributory pension scheme
  • Training and development: We offer a wide range of learning opportunities with over 1, internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
  • Wellbeing: /7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, % off at Serco-managed leisure centres
  • Discounts: Save across around 1, retailers, from food and clothing to days out, entertainment and travel
  • ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
  • Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
  • Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
  • To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this . We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click .

    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

    #defencejobs

    Shift Operator employer: Serco

    At Serco, we pride ourselves on being an excellent employer, offering competitive salaries and a comprehensive benefits package that includes a contributory pension scheme and extensive training opportunities. Our work culture fosters collaboration and personal growth, with a strong emphasis on mentorship and internal progression, making it an ideal environment for those looking to develop their skills in the dynamic field of satellite communications at our Oakhanger location.
    Serco

    Contact Detail:

    Serco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Shift Operator

    ✨Tip Number 1

    Familiarise yourself with the specific technologies and systems used in satellite ground operations. Understanding the basics of satellite communication and ground station equipment will give you a significant edge during interviews.

    ✨Tip Number 2

    Network with current or former employees of Serco, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

    ✨Tip Number 3

    Highlight any relevant certifications or training you have, particularly in electrical or electronic engineering. This will demonstrate your commitment to the field and your readiness to take on the responsibilities of a Shift Operator.

    ✨Tip Number 4

    Prepare for potential scenario-based questions during the interview. Think about how you would handle real-time operational challenges or maintenance issues, as this role requires quick thinking and problem-solving skills.

    We think you need these skills to ace Shift Operator

    Electrical Engineering Knowledge
    Electronic Systems Operation
    Configuration Management
    Routine Maintenance Skills
    Troubleshooting and Problem-Solving
    Documentation Skills
    Safety Awareness
    Team Collaboration
    Communication Skills
    PC Literacy
    Microsoft Office Proficiency
    Ability to Work at Height
    Adaptability to Shift Patterns
    Willingness to Learn and Train Others

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in electrical or electronic engineering environments. Emphasise any previous roles that involved routine maintenance, system checks, or troubleshooting, as these are key responsibilities for the Shift Operator position.

    Craft a Strong Cover Letter: In your cover letter, express your motivation for applying to Serco and how your skills align with the job requirements. Mention your willingness to learn and adapt, as well as your commitment to maintaining operational security and safety standards.

    Highlight Relevant Qualifications: Clearly list your GCSE qualifications, particularly in Maths and English, as well as any additional certifications like A+. If you have experience with Microsoft packages or have achieved SC Clearance, make sure to include this information prominently.

    Show Enthusiasm for Training: Since Serco offers extensive training and development opportunities, mention your eagerness to participate in these programmes. Highlight any past experiences where you successfully learned new skills or took on training roles, as this will demonstrate your proactive attitude.

    How to prepare for a job interview at Serco

    ✨Understand the Role

    Make sure you thoroughly understand the responsibilities of a Shift Operator. Familiarise yourself with satellite ground and communication systems, as well as the specific tasks mentioned in the job description, such as routine maintenance and system checks.

    ✨Show Your Technical Skills

    Highlight any previous experience in electrical or electronic engineering environments. Be prepared to discuss your knowledge of Microsoft packages and any relevant certifications, like A+, that demonstrate your technical proficiency.

    ✨Demonstrate Teamwork and Communication

    Since the role involves working as part of a team, be ready to share examples of how you've successfully collaborated with others in past roles. Emphasise your ability to follow directions and provide on-the-job training to new hires.

    ✨Express Your Willingness to Learn

    Serco values self-motivated individuals who are eager to learn. Be sure to convey your enthusiasm for training opportunities and your desire to become an integral part of the team, especially regarding the mentorship and support they offer.

    Shift Operator
    Serco
    Location: Bordon
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