Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a ServiceNow Developer to shape innovative solutions and enhance user experiences.
- Company: Serco delivers essential public services globally, focusing on innovation and improvement.
- Benefits: Enjoy flexible working, 25 days leave, health perks, and discounts on various services.
- Why this job: Be part of a diverse team driving meaningful change in public services with growth opportunities.
- Qualifications: Critical thinking, strong interpersonal skills, and experience with ServiceNow modules are essential.
- Other info: Hybrid work structure and commitment to diversity make Serco an inclusive workplace.
The predicted salary is between 52000 - 78000 £ per year.
Join to apply for the ServiceNow Developer role at Serco
Join to apply for the ServiceNow Developer role at Serco
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Serco
Talent Acquisition Coordinator at Serco – Corporate
Hybrid – Attached to the Solihull Office
Full Time, Permanent
Up £65,000 per annum + aligned company benefits
We are seeking a driven ServiceNow Developer to play a pivotal role in shaping the future of ServiceNow in Serco. You’ll be joining at an exciting time as we grow our in-house team, expand our use of ServiceNow across the business, and transform users’ ways of working.
As Part Of This You’ll
- Implement and configure a range of modules to meet business requirements
- Participate actively in team meetings, Agile ceremonies, project meetings and customer sessions
- Ensure development and configuration activities are delivered within provided estimates, meeting commitments to stakeholders
- Drive ServiceNow change initiatives from initiation to completion
- Drive ServiceNow adoption within Serco, advocating for solutions that drive tangible improvements for our customers
- Identify and mitigate project issues and risks, working closely with team member
- Develop and maintain effective working relationships with team members and customers
- Adhere to internal processes and compliance requirements
What You’ll Need To Do The Role
- Ability to think critically and proactively to challenge solutions and existing processes
- Strong interpersonal skills to positively engage others in new ways of thinking and collaboratively problem-solve
- A passion for user-focused improvement and ServiceNow
- Certified System Administrator Certification
- Proven experience with ServiceNow modules such as ITSM, HR, CSM, CMDB preferable
- Understanding of technical best practice
- Familiarity with Agile development
- Experience of ITIL teams and processes
What We Offer
- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Serco by 2x
Get notified about new Software Engineer jobs in Solihull, England, United Kingdom.
Front End Developer (18 Month Remote Fixed Term Contract)
Birmingham, England, United Kingdom 1 week ago
Software Engineer – Associate – Birmingham
West Midlands, England, United Kingdom 5 days ago
Birmingham, England, United Kingdom 3 weeks ago
Software Engineer, Platform – Birmingham, United Kingdom
Birmingham, England, United Kingdom 3 days ago
Birmingham, England, United Kingdom CA$90,000.00-CA$110,000.00 5 days ago
Coventry, England, United Kingdom 5 days ago
Lutterworth, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 3 weeks ago
Frontend software engineer (React) – Europe Remote
Birmingham, England, United Kingdom $35,000.00-$40,000.00 2 months ago
Worcestershire, England, United Kingdom 3 days ago
West Midlands, England, United Kingdom 1 week ago
Software Engineer (TypeScript / AWS) – 100% Remote
West Midlands, England, United Kingdom 3 weeks ago
West Midlands, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 1 week ago
Birmingham, England, United Kingdom 2 weeks ago
Coventry, England, United Kingdom 2 days ago
Birmingham, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
ServiceNow Developer employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Developer
✨Tip Number 1
Familiarise yourself with the specific ServiceNow modules mentioned in the job description, such as ITSM, HR, and CSM. This will not only help you understand the role better but also allow you to speak confidently about your experience during any discussions.
✨Tip Number 2
Engage with current ServiceNow users or developers on platforms like LinkedIn. Networking can provide you with insights into the company culture at Serco and may even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss Agile methodologies and how you've applied them in past projects. Since the role involves participating in Agile ceremonies, demonstrating your understanding and experience in this area will be crucial.
✨Tip Number 4
Showcase your passion for user-focused improvement by thinking of examples where you've successfully implemented changes that enhanced user experience. This aligns well with Serco's emphasis on driving tangible improvements for customers.
We think you need these skills to ace ServiceNow Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ServiceNow modules such as ITSM, HR, and CSM. Use specific examples to demonstrate your skills in implementing and configuring these modules.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-focused improvement and how your critical thinking skills can contribute to Serco's goals. Mention your familiarity with Agile development and ITIL processes.
Showcase Your Certifications: Clearly list your Certified System Administrator Certification and any other relevant qualifications. This will help you stand out as a candidate who meets the technical requirements of the role.
Highlight Interpersonal Skills: Since the role requires strong interpersonal skills, include examples of how you've positively engaged with team members or customers in previous roles. This will demonstrate your ability to collaborate effectively.
How to prepare for a job interview at Serco
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with ServiceNow modules like ITSM, HR, and CSM during the interview. Be prepared to discuss specific projects where you implemented or configured these modules, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Emphasise Agile Experience
Since Serco values Agile methodologies, be ready to talk about your experience in Agile environments. Share examples of how you've participated in Agile ceremonies and how you’ve contributed to team dynamics, as this will show your ability to adapt and thrive in a collaborative setting.
✨Demonstrate Critical Thinking
The role requires critical thinking to challenge existing processes. Prepare to discuss scenarios where you identified issues or proposed improvements. This will showcase your proactive approach and ability to think outside the box, which is crucial for driving ServiceNow adoption.
✨Prepare Questions About Company Culture
Serco places a strong emphasis on diversity and inclusion. Prepare thoughtful questions about their company culture and employee networks. This not only shows your interest in the organisation but also aligns with their values, making you a more attractive candidate.
