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- Tasks: Lead sales efforts for memberships and engage with customers at Aqua Splash.
- Company: Aqua Splash Leisure promotes active lifestyles through affordable sports and leisure facilities.
- Benefits: Enjoy free gym membership, training opportunities, and a matched pension contribution.
- Why this job: Make a real impact in your community while developing your career in a fun environment.
- Qualifications: Prior sales experience, preferably in leisure, and a passion for customer service required.
- Other info: Flexible working hours including evenings and weekends; must be registered to work in Jersey.
The predicted salary is between 28000 - 35000 £ per year.
Job type: Permanent, Full Time
Working hours: 35 hours per week, between Monday to Sunday
Salary: £32,000 to £35,000 per annum + Excellent benefits
** For you to be considered for this role, you would be required to be registered to work in Jersey.
Here at Aqua Splash Leisure our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer-focused team – and right now we are looking to recruit for a Sales Lead to join our centre.
As the Sales Lead, you will engage and develop our commercial arm and drive sales of memberships in swimming lessons and our aquatic and wellbeing memberships. You will be working collaboratively with the Aqua Splash Team to develop a commercial culture. You will report directly to the Contract Manager and work closely with sales managers based in the UK, having direct accountability for the commercial success through membership and ticket sales at Aqua Splash.
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive a free gym membership to the facilities.
About you
The successful candidate will be a passionate and enthusiastic individual who, like the members of staff, pride themselves on giving the best service possible for those who visit the centre and go the extra mile for customers when required.
To be considered for this role, we are looking to hear from candidates who have prior experience in a sales role, leading by example and working face to face with customers, preferably in the Leisure industry. You will also have a willingness to adopt and deliver a non-standard working day and/or week (including, for example, evenings, weekends, and bank holidays).
If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today!
Why Serco
A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management, you’ll find all the opportunity you need to evolve your career.
A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 21 days annual leave + public holidays (Pro rata)
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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Sales Lead employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Lead
✨Tip Number 1
Familiarize yourself with the local community and its needs. Understanding what drives membership sales in your area will help you tailor your approach and demonstrate your commitment to enhancing the community's health and well-being.
✨Tip Number 2
Network with current employees or industry professionals in the leisure sector. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 3
Showcase your passion for leisure and customer service during any interactions. Whether it's through informal conversations or during the interview, expressing your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your previous sales experiences in detail. Highlight specific achievements and how they relate to driving membership sales, as this will demonstrate your capability to excel in the Sales Lead role.
We think you need these skills to ace Sales Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Lead position. Understand the key responsibilities and required skills, especially the emphasis on customer service and sales experience in the leisure industry.
Tailor Your CV: Customize your CV to highlight relevant experience in sales and customer service. Make sure to include specific examples of how you've successfully driven sales or improved customer satisfaction in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for leisure and your enthusiasm for the role. Mention your understanding of Aqua Splash's mission and how you can contribute to their goal of getting more people active.
Highlight Flexibility: Since the role requires a willingness to work non-standard hours, be sure to mention your availability and flexibility in your application. This shows that you are ready to meet the demands of the job.
How to prepare for a job interview at Serco
✨Show Your Passion for Leisure
Make sure to express your enthusiasm for the leisure industry during the interview. Share personal experiences or stories that highlight your commitment to promoting health and wellness in the community.
✨Demonstrate Sales Experience
Prepare specific examples from your previous sales roles where you successfully engaged customers and drove sales. Highlight any experience you have in the leisure sector, as this will resonate well with the interviewers.
✨Emphasize Team Collaboration
Since the role involves working closely with the Aqua Splash Team, be ready to discuss how you have effectively collaborated with others in past positions. Showcase your ability to foster a positive team culture and drive collective success.
✨Be Flexible and Adaptable
The job requires a willingness to work non-standard hours, including evenings and weekends. Be prepared to discuss your availability and provide examples of how you've successfully managed flexible work schedules in the past.
