At a Glance
- Tasks: Lead resettlement services, helping individuals rebuild their lives and reduce reoffending.
- Company: Join Serco, a top international employer committed to impactful public services.
- Benefits: Enjoy competitive salary, generous holidays, and extensive training opportunities.
- Other info: Dynamic work environment with a focus on diversity, inclusion, and personal growth.
- Why this job: Make a real difference in communities by supporting individuals towards successful futures.
- Qualifications: Experience in team management and strong collaboration skills required.
The predicted salary is between 38000 - 38000 £ per year.
Location: HMP Fosse Way
Salary: £38,000 per annum plus excellent benefits
Schedule: Full-time, Monday to Friday. 40 hours per week.
Ready to impact a better future? As a Resettlement & Release Planning Manager in our Justice and Immigration team, you’ll lead the delivery of resettlement and release planning services, helping people rebuild their lives and reduce reoffending. Your work has real purpose – ensuring individuals leave custody with the support, skills, and opportunities they need to succeed. In this role, you’ll create a positive impact on communities by tackling barriers such as homelessness and unemployment. By working with partners and shaping meaningful opportunities, you’ll help people move forward with confidence – supporting safer communities and a better future for all.
What you’ll do as a Resettlement & Release Planning Manager
- Lead resettlement and release planning activity, ensuring effective “Through the Gate” support for individuals approaching release
- Manage and coordinate third-party providers delivering specialist services including housing, employment, finance, and wellbeing
- Chair key forums such as the Resettlement Board and contribute to the Reducing Reoffending strategy
- Work collaboratively with internal teams to create purposeful activities and opportunities aligned to labour market needs
- Review and continuously improve resettlement services to enhance outcomes for those in custody
- Lead, support, and develop your team to deliver high-quality services and drive performance
Does this sound like you? You’ll be a great fit for this role if you have…
- Experience managing teams and delivering services in a complex or challenging environment
- Strong collaboration skills and the ability to build effective partnerships with a range of stakeholders
- Knowledge or experience of resettlement, rehabilitation, or reducing reoffending approaches
- Excellent communication, organisational, and problem-solving skills
- GCSEs (or equivalent) in Maths and English (grade 4 or above), with a leadership qualification desirable
Vetting and checks: An Enhanced Level 1 check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
What we offer
- Holidays: Up to 25 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
Let’s impact a better future, together. Apply today.
About Serco: At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply: Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas.
For help with your application please contact 0345 010 4000.
Resettlement & Release Planning Manager employer: Serco
At Serco, we pride ourselves on being a leading employer that values the contributions of every team member. As a Resettlement & Release Planning Manager at HMP Fosse Way, you will be part of a supportive culture that prioritises employee growth through extensive training and development opportunities, including over 1,100 internal courses and mentoring programmes. With a strong focus on diversity and inclusion, along with excellent benefits such as a generous pension scheme and health and wellbeing support, Serco is committed to helping you make a meaningful impact while advancing your career in a fulfilling environment.
StudySmarter Expert Advice🤫
We think this is how you could land Resettlement & Release Planning Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their mission and values, especially how they relate to resettlement and rehabilitation. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing teams and delivering services effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact on communities.
We think you need these skills to ace Resettlement & Release Planning Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in resettlement and rehabilitation. We want to see how your skills align with the role of Resettlement & Release Planning Manager, so don’t hold back!
Showcase Your Team Management Skills:Since this role involves leading a team, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully managed teams in challenging environments – we love a good story!
Highlight Collaboration Experience:This position requires strong collaboration skills, so be sure to mention any partnerships you've built with stakeholders. We’re all about teamwork here at StudySmarter, and we want to see how you can contribute to that culture.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at Serco
✨Know Your Stuff
Make sure you understand the role of a Resettlement & Release Planning Manager inside out. Familiarise yourself with the key responsibilities, especially around 'Through the Gate' support and managing third-party providers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Collaboration Skills
Since this role involves working with various stakeholders, be prepared to discuss your experience in building partnerships. Think of specific examples where you've successfully collaborated with others to achieve a common goal, particularly in challenging environments.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and organisational skills. Prepare by thinking about past experiences where you had to tackle barriers like homelessness or unemployment, and how you approached those challenges effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
