Ramp Services Senior Trainer

Location: RAF Brize Norton, Oxfordshire, OX18 3LX

Salary: Competitive plus excellent benefits

Schedule: Perm/FT/37 hours – Mon-Thurs 8am-5pm and Friday 8am-2pm

Ready to impact a better future? As a Ramp Services Senior Trainer in our UK and EU Defence team, you’ll shape and develop a highly skilled workforce, ensuring training meets strict regulatory standards while keeping safety at the heart of everything you do. Your work will directly support critical airfield operations and help maintain a safe, effective environment. In this role, you’ll create a positive impact by building capability across teams, enabling colleagues to perform at their very best. From driving compliance with aviation regulations to fostering a culture of continuous improvement and zero harm, your contribution will help protect people, assets, and operations while supporting a future built on trust, care, and innovation.

What you’ll do as a Ramp Services Senior Trainer

• Deliver training and assessment programmes aligned with CAA, MAA, MoD, and Serco standards
• Develop and maintain a competent, authorised workforce through effective training coordination and oversight
• Monitor and manage training records, ensuring compliance and audit readiness
• Promote a strong zero harm culture, ensuring safe working practices and proactive reporting
• Support continuous improvement initiatives across airfield services operations
• Deputise for senior operational roles when required, maintaining operational effectiveness

Does this sound like you? You’ll be a great fit for this role if you have:

• Experience in aircraft handling and operational airfield environments
• Proven team leadership and the ability to develop and motivate colleagues
• A Level 3 assessing qualification (or equivalent) in workplace competency
• Strong communication skills and the ability to build effective working relationships
• A proactive, solutions-focused mindset with a commitment to safety and continuous improvement
• SC clearance or no issues obtaining one.

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: Competitive holiday package
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.