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- Tasks: Support project delivery, track actions, manage risks, and report progress.
- Company: Join Serco, a leader in recruitment services for the UK Armed Forces.
- Benefits: Enjoy hybrid work, 25 days leave, pension contributions, and wellness support.
- Why this job: Be part of a dynamic team enhancing recruitment with technology and integrity.
- Qualifications: Project management qualification preferred; experience in complex project delivery is a plus.
- Other info: Diversity and inclusion are key; flexible working arrangements available.
The predicted salary is between 28800 - 43200 £ per year.
Project Support Officer
Hybrid based role in Abbey Wood, Bristol – BS 8JH
Monday- Friday- hours per week £ – £ plus benefits
Serco have an exciting opportunity for a Project Support Officer to join our team as part of the Armed Forces Recruitment Service (AFRS). This role is offered on a hybrid basis from our Abbey Wood site based in Bristol.
Working within the Programme Management Office (PMO), this role will support AFRS workstreams, helping to ensure they are delivered in a well organised and professional manner. This will include assisting the PMO and undertaking a range of project support activities, including minute taking; action tracking; risk management; reporting; and supporting the implementation of processes such as change management.
At Serco, we are proud to partner with the UK Ministry of Defence (MOD) in providing critical recruitment services for the UK’s Armed Forces. This new approach will, for the first time, see the Royal Navy, the British Army, and the Royal Air Force have a joint Armed Forces Recruitment Service (AFRS). Delivered through a partnership of the MOD, Serco, and our consortium of partners, this service will provide end-to-end support from candidate attraction to assessment, onboarding, and Phase 1 training. Our team brings together best-in-class integrated technology and specialist partners to offer a holistic recruitment and skills solution for the UK Armed Forces, designed to modernise and improve the overall candidate experience. We are driven by the values of doing the right thing for our people, the MOD, His Majesty’s Government (HMG), broader society, and the candidates we source.
Main Accountabilities:
What you’ll need to do the role:
What we offer:
To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this . We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click .
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
#defencejobs
Project Support Officer employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer
✨Tip Number 1
Familiarise yourself with the specific project management methodologies mentioned in the job description, such as APM, PRINCE2, or PMI. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Serco, especially those who have worked in the Armed Forces Recruitment Service. They can provide valuable insights into the company culture and expectations for the Project Support Officer role.
✨Tip Number 3
Prepare to discuss your experience with stakeholder engagement and communication. Think of specific examples where you've successfully managed relationships and communicated project updates, as this is crucial for the role.
✨Tip Number 4
Showcase your ability to work under pressure by preparing examples of how you've managed multiple demands in previous roles. This will highlight your problem-solving skills and adaptability, which are essential for the Project Support Officer position.
We think you need these skills to ace Project Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Project Support Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in project support or management, especially in complex environments. Mention specific projects where you contributed to planning, reporting, or stakeholder engagement.
Showcase Your Skills: Make sure to include your advanced MS Office skills, particularly in MS Project and Visio, as well as any project management qualifications you possess. Provide examples of how you've used these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the values of Serco. Mention your understanding of the Armed Forces Recruitment Service and how you can contribute to their mission.
How to prepare for a job interview at Serco
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Project Support Officer. Familiarise yourself with key terms like project methodologies, risk management, and stakeholder engagement, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in project support or management. Highlight specific examples where you've successfully contributed to project delivery, managed risks, or engaged with stakeholders. This will demonstrate your capability to handle the role effectively.
✨Demonstrate Teamwork Skills
Since the role involves working within a team, be ready to share examples of how you've collaborated with others in past projects. Emphasise your ability to work under pressure and manage multiple demands, as this is crucial for success in a dynamic environment like Serco's.
✨Prepare Questions
Have a few thoughtful questions prepared to ask the interviewer. This could include inquiries about the team dynamics, the types of projects you'll be supporting, or how success is measured in the role. It shows your interest in the position and helps you assess if it's the right fit for you.
