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Location:
London, London, GB, NW1 5BR
Contract Type: Full Time
Job Advertisement:
Location: Westminster Magistrates Court
Salary: £25,224 per annum
Working as a Prisoner Custody Officer (PCO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:
- Base Salary of £25,224 (35hrs pw).
- Continuous training & development opportunities, with annual salary increments (year 2 - £26,064 / year 3 - £26,863 / year 4 - £27,668).
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays.
- A range of benefits to support the health and wellbeing of you and your family.
- Access to a range of discounts and exclusive deals.
- A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
We are operational 24/6 and you’ll cover various early and late shifts, 35hrs pw. Flexibility is key as due to the nature of the role there are a range of different working arrangements & additional hours. There will be days when your finishing time could be unpredictable; however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off.
We are open to considering part-time positions for day shifts only. However, please note that full-time attendance would be required during the initial training period of 5 1/2 weeks.
About the Role:
As a PCO at our court, you’ll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. Key duties include:
- Escorting defendants to and from courtrooms, cells, and other areas within the court.
- Monitoring and supervising detainees during court sessions.
- Maintaining discretion and confidentiality while managing sensitive information.
- Ensuring that detainees have access to food and drink throughout the day.
- Monitoring the mental and physical health of detainees.
- Ensuring the safety and security of the court environment.
- Completing necessary paperwork and data entry accurately.
- Working closely with other court staff, law enforcement, and legal professionals.
What you need to do the job!
Our current PCO’s come to us with different work & life experiences; what matters is that you’re committed to making a difference to the lives of others. Ideally, you’ll have a current valid driver\'s license, be reasonably fit, and have good written and verbal communications skills. This role requires a high level of responsibility, vigilance, and the ability to handle challenging situations with professionalism and care.
Our Assessment Process:
Online Assessment -> Briefing call -> Competency based virtual interview -> short role-play and written exercise.
Additional Information:
All roles are exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks.
#PECS
About Serco
At Serco, the nature of the work we do is important, and we are a team of 50,000 people responsible for delivering essential public services around the world.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles, so please apply promptly to avoid disappointment.
At Serco, we are committed to building a diverse and inclusive organisation that supports the needs of all. We are open to discussions around flexibility and flexible working.
For help with your application please contact 0345 010 4000.
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