At a Glance
- Tasks: Ensure the health, safety, and wellbeing of prisoners and staff while managing operational duties.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Earn up to £37,800 with free food, parking, and health benefits.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: No specific experience needed; just bring your commitment and transferable skills.
- Other info: Enjoy flexible shifts and clear pathways for career progression.
The predicted salary is between 32000 - 37800 £ per year.
We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £32,288 as soon as either of these is successfully completed, which can realistically be achieved within 12 to 18 months of joining us. Opportunity to earn approximately £37,800 including overtime (whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hours per week).
Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £37,000 to £42,000.
- Free parking on site.
- Free food whilst on shift.
- Pension scheme.
- Health & Wellbeing Benefits.
- Reward & Recognition scheme.
- Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card.
Our Prison Officers come with all different work & life experiences; what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others. We’re focused on transferrable skills and behaviours such as communication, teamwork, resilience, and patience to help people - the rest you’ll learn during your 10-week training course and through our experienced colleagues.
As a Prison Officer, you’ll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. Operational matters include prisoner headcounts, prison cell searching, security, and administrative processes, as well as managing prisoners who are at risk of self-harm.
We operate 24/7, all year round meaning you’ll cover shifts on days, evenings, weekends, nights, and bank holidays. We value the importance of work-life balance, operating on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.
You’ll be invited to complete an online assessment. If you pass the initial online assessment, we will invite you to attend a virtual competency-based interview, Maths and English assessment. Once you’ve passed assessment, we’ll invite you to attend a 10-week Initial Training Course (ITC) at the Prison, which requires 100% attendance. This consists of 8 weeks classroom-based training and 2 weeks shadowing to give you a real taste of life on the job. The ITC provides high quality training; you’ll complete a Diploma in Custodial Care, First Aid and undergo Control and Restraint training.
Prison Officers are key to ensuring the health, safety and wellbeing of prisoners, staff, and visitors in their prisons. Our prisons hold a huge amount of variety and opportunity, with Officers being able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit.
Due to the investment in safeguarding and rehabilitation, our prisons are calmer and may be very different to what you might imagine, but you’ll receive all the training and advice you need from friendly and supportive colleagues.
Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. Therefore, we recommend that candidates live within a 30 mile radius of the above location to maintain punctuality, work-life balance, and job satisfaction.
This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas.
For help with your application please contact us.
Prison Officers needed employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prison Officers needed
✨Tip Number 1
Get to know the role inside out! Research what being a Prison Officer really involves, from daily tasks to the skills needed. This will help you shine in interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Before your virtual competency-based interview, do some mock interviews with friends or family. Focus on those key skills like communication and teamwork that they’re looking for.
✨Tip Number 3
Network, network, network! Connect with current or former Prison Officers on LinkedIn or other platforms. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it easier for us to keep in touch.
We think you need these skills to ace Prison Officers needed
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and how they’ve shaped you.
Tailor Your Application: Make sure to tailor your application to the Prison Officer role. Highlight your transferable skills like communication and teamwork, and show us how you can make a difference in the lives of others.
Check Your Details: Before hitting that submit button, double-check all your details. Spelling mistakes or missing information can give a bad impression, and we want to see you at your best!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Prison Officer. Familiarise yourself with the key skills required, such as communication, teamwork, and resilience. This will help you demonstrate your commitment to making a difference during the interview.
✨Prepare for Competency Questions
Expect competency-based questions that assess your past experiences and how they relate to the role. Think of specific examples where you've shown patience, teamwork, or problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Show Your Commitment to Training
Highlight your willingness to engage in the 10-week Initial Training Course. Discuss any previous training or learning experiences that showcase your ability to adapt and grow. This shows that you're ready to invest in your development and take on the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the organisation. You might ask about career progression opportunities or how the team supports each other. This not only demonstrates your enthusiasm but also helps you gauge if the role is right for you.