At a Glance
- Tasks: Supervise prisoners, manage activities, and support rehabilitation efforts.
- Company: Join Serco, a leader in public services with a focus on safety and wellbeing.
- Benefits: Earn up to ÂŁ44,000 with overtime, enjoy free gym access, food, and flexible shifts.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: No specific experience needed; just bring your communication skills and commitment.
- Other info: Dynamic role with clear pathways for career progression and personal development.
The predicted salary is between 28500 - 38448 ÂŁ per year.
HMP Thameside, SE28 0FJ Up to ÂŁ38,448 per annum Permanent. Full time positions available (average 40 per week, with various shifts). Your starting salary will be ÂŁ33,500 pa. increasing to ÂŁ34,550 after 12 months and increasing again to ÂŁ38,448 when you reach 3 yearsâ service. We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to ÂŁ38,448 as soon as either of these is successfully completed which can realistically be achieved within 12 to 18 months of joining us. We also offer: Opportunity to earn approximately ÂŁ44,000including overtime (Whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hrs per week) Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from ÂŁ42,200 to ÂŁ48,200 Flexible shift patterns available. Free parking on site. Free use of the gym. Free food whilst on shift Pension scheme. Health & Wellbeing Benefits. Reward & Recognition scheme. Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card. Discover lots of information about the Prison Officer role Is this the right career for you? Our Prison Officers come with all different work & life experiences, what youâve done before doesnât matter, what matters is that youâre committed to making a difference to the lives of others. Weâre focused on transferrable skills and behaviours such as communication, teamwork, resilience, and patience to help people â the rest youâll learn during your 10-week training course and through our experienced colleagues. As a Prison Officer, youâll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. Itâs a job where your contribution really counts as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day youâll be involved in: Supervising prisoners in all aspects of prison wing activity. Overseeing work and education programmes, encouraging prisoners to participate. Operational matters such as prisoner headcounts, prison cell searching, security, and administrative processes. Managing prisoners who are at risk of self-harm. We operate 24/7, all year round meaning youâll cover shifts on days, evenings, weekends, nights, and bank holidays. We value the importance of work-life balance, we operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. Preparing for your recruitment journey: Youâll be invited you to complete an online assessment. If you pass the initial online assessment, we will invite you to attend an interview, youâll take part in a short role play, written exercise, competency-based interview, and maths assessments. Youâll also undergo a fitness test which consists of: Bleep Test â 15 metre shuttle runs in time with the bleeps, lasting approximately 3 minutes and 40 seconds to reach level 5.4. Agility Test â Running around set course of cones under a set time scale. Shield Hold Test â Holding shield out in front of you at a 45-degree angle for 1 minute. Grip Test â 28KG (on both hands) Once youâve passed assessment, weâll invite you to attend a 10-week Initial Training Course (ITC) at the Prison, which requires 100% attendance. This consists of 8 weeks classroom-based training and 2 weeks shadowing to give you a real taste of life on the job. The ITC provides high quality training, youâll complete a Diploma in Custodial Care, First Aid and undergo Control and Restraint training. Why Serco? Meaningful and vital work: Prison Officers are key to ensuring the health, safety and wellbeing of prisoners, staff, and visitors in their prisons. More importantly they play a vital role in reducing reoffending rates amongst prisoners. A world of opportunity: Our prisons hold a huge amount of variety and opportunity, with Officers being able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit. Great people: Due to the investment in safeguarding and rehabilitation, our prisons are calmer and may be very different to what you might imagine, but youâll receive all the training and advice you need from friendly and supportive colleagues. Please note that this position is based at HMP Thameside in London. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. We recommend that candidates live within a 30 mile radius of the above location to maintain punctuality, work-life balance, and job satisfaction.\â What else do I need to know? This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: Have at least two years remaining on your current visa to ensure sufficient time in the role. Have lived in the UK for at least one year For general right-to-work guidance, please visit the . This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. Youâll be required to provide 5 years of employment and education history as part of these checks. You will be required to obtain Ministry of Justice Enhanced Level 2 Clearance & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history). About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks â SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&(email address removed). At Serco we support fair access to employment for those with unspent criminal convictions through the âBan the Boxâ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j&(email address removed) to discuss
Prison Officer employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Prison Officer
â¨Tip Number 1
Get to know the role inside out! Research what being a Prison Officer really involves. Understanding the day-to-day responsibilities will help you shine during interviews and assessments.
â¨Tip Number 2
Practice makes perfect! Prepare for the fitness tests and role plays by doing mock assessments with friends or family. This will boost your confidence and help you nail those practical parts of the recruitment process.
â¨Tip Number 3
Show off your transferable skills! Highlight your communication, teamwork, and resilience in your interviews. These are key traits for a Prison Officer, so make sure you have examples ready to share.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, youâll find all the info you need about the role and the recruitment process right there.
We think you need these skills to ace Prison Officer
Some tips for your application đŤĄ
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so donât be afraid to share your unique experiences and how theyâve shaped you.
Tailor Your Application: Make sure to customise your application for the Prison Officer role. Highlight your transferable skills like communication and teamwork, and show us how you can make a difference in the lives of others.
Follow Instructions: Pay close attention to the application guidelines. If we ask for specific information or formats, stick to them! It shows that you can follow directions, which is super important in this role.
Apply Through Our Website: We recommend applying directly through our website. Itâs the best way to ensure your application gets to us quickly and securely. Plus, youâll find all the info you need about the role right there!
How to prepare for a job interview at Serco
â¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Prison Officer. Familiarise yourself with the daily tasks, such as supervising prisoners and managing operational matters. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
â¨Showcase Your Transferable Skills
Highlight your communication, teamwork, resilience, and patience during the interview. Think of specific examples from your past experiences where you've demonstrated these skills. This is crucial, as the company values these behaviours highly, especially in a challenging environment like a prison.
â¨Prepare for Role Plays and Assessments
Since the interview includes role plays and written exercises, practice these scenarios beforehand. You might be asked to handle a difficult situation or demonstrate how you'd support a prisoner. Practising these situations can help you feel more at ease and perform better during the actual interview.
â¨Be Ready for Fitness Assessments
As part of the recruitment process, you'll need to pass fitness tests. Make sure you're physically prepared by training for the bleep test, agility test, and grip test. Showing that you're fit and ready for the physical demands of the job will impress the interviewers and demonstrate your commitment.