At a Glance
- Tasks: Carry out plumbing repairs and maintenance for military housing, ensuring comfort and safety.
- Company: Join VIVO, a leader in facilities management for the UK military.
- Benefits: Competitive salary, supportive team, training opportunities, and flexible working options.
- Other info: Participate in a call-out rota and enjoy a dynamic work environment.
- Why this job: Make a real difference for military families while developing your skills in a rewarding role.
- Qualifications: Qualified plumber with NVQ Level 2 or 3 and excellent customer service skills.
The predicted salary is between 32000 - 34000 £ per year.
Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Contract: Full Time, Permanent
Location: Gloucester (preferred), with travel across Bristol, Lyneham, Gloucester and Swindon
Working Hours: Monday to Friday, 8:00am - 5:00pm (40 hours per week)
Salary: £32,000 - £34,000 per annum
Build a Career That Makes a Difference
Are you a domestic plumber looking for a stable role with excellent benefits, a supportive team and the opportunity to make a real difference every day? We're looking for a skilled and motivated Plumber to join our Accommodation team, delivering repairs and maintenance to Ministry of Defence housing across Bristol, Lyneham, Gloucester and Swindon, with candidates based around the Gloucester area preferred.
Working on both Service Family Accommodation (SFA) and Mess Facilities Housing (MFH), you'll help ensure military families and personnel have safe, comfortable homes. You'll be joining a close-knit team of three experienced plumbers, working together to provide a high-quality, Right First Time repairs service while delivering excellent customer care.
The Role
This is a varied and rewarding role where no two days are the same. You'll carry out domestic plumbing repairs, maintenance and installations across occupied and void properties, including:
- Repairing leaks
- Replacing sanitary ware
- Maintaining heating and hot water systems
- Fault finding
- Carrying out preventative maintenance
Working independently and as part of the wider maintenance team, you'll ensure all work is completed safely, efficiently and to a high standard. You'll use electronic job management systems to record completed work and materials, maintain your van stock to maximise first-time fixes and always deliver a professional service to customers. Health and safety is at the heart of everything we do, so you'll complete risk assessments and follow safe systems of work on every job. You'll also attend regular training, toolbox talks and team briefings to continue developing your skills and stay up to date with industry best practice.
The role includes participation in a one-week-in-three call-out rota, which includes weekends. A standby payment and additional call-out supplement are provided for this commitment.
What you’ll need
You'll be a qualified plumber with experience in domestic repairs and maintenance and take genuine pride in delivering high-quality workmanship. You'll enjoy problem solving, have excellent customer service skills and be confident working independently while contributing positively to a supportive team environment. To be successful, you'll hold an NVQ Level 2 or Level 3 qualification in Plumbing, possess a full UK Driving Licence and have previous experience working in domestic plumbing. You must also be eligible to obtain BPSS (Baseline Personnel Security Standard) clearance due to the nature of the work.
Join Us
If you're looking for a long-term opportunity where your skills are valued, your work has purpose and every day brings a new challenge, we'd love to hear from you. Apply today and help us keep homes safe, secure and well maintained for those who serve our country.
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Plumber | Lyneham employer: Serco
VIVO Defence Services is an exceptional employer that prioritises the well-being of its employees while delivering vital services to military families. With a strong focus on collaboration, innovation, and professional development, our supportive work culture fosters growth and ensures that every team member can make a meaningful impact in their role. Located in Gloucester, with opportunities for travel across the region, we offer competitive salaries, excellent benefits, and a commitment to inclusivity, making VIVO a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber | Lyneham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Plumber | Lyneham
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.
