At a Glance
- Tasks: Maintain essential plumbing services in a busy hospital environment, ensuring safety and reliability.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy 25 days holiday, pension scheme, and discounts at over 1,000 retailers.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact on patient care and community wellbeing every day.
- Qualifications: CITB apprenticeship or equivalent, with NVQ Level 3 and relevant experience.
The predicted salary is between 30000 - 38708 £ per year.
Location: James Cook University Hospital, Middlesbrough, TS4 3BW
Salary: £44,500 Shift Allowance Inclusive plus excellent benefits
Schedule: Full Time, Permanent (37.5 hours per week) 8-week cycle working a mixture of days and nights (07:00 to 19:00 and 19:00 to 07:00)
Ready to impact a better future? As a Plumber and Fitter in our Estates team, you’ll help ensure essential mechanical and plumbing services remain safe, reliable and available around the clock. Your work will support the smooth operation of a busy hospital environment where every task contributes to patient care and the wellbeing of colleagues, patients and visitors.
By maintaining critical building services and responding quickly to issues, you’ll play an important role in creating a safe and effective healthcare environment. Our work touches people’s lives every day, and your expertise will help deliver a positive impact on communities while supporting services that people rely on.
What you’ll do as a Plumber and Fitter:
- Carry out planned preventative maintenance on mechanical and plumbing systems across the hospital site.
- Respond to reactive maintenance requests and complete repairs safely and efficiently.
- Record all work activities, actions taken and time spent using the appropriate computerised systems.
- Work collaboratively with a multi-skilled Estates team to provide a high-quality maintenance service.
- Support minor improvement projects and capital works as directed by Estates management.
- Provide an initial response to out-of-hours mechanical and plumbing issues, escalating where required.
Does this sound like you?
- You hold a recognised Construction Industry Training Board (CITB) apprenticeship or equivalent qualification, with a minimum of NVQ Level 3.
- You have substantial experience working within a building services or maintenance environment.
- You have a good understanding of safe systems of work and health and safety requirements.
- You are customer focused, reliable and able to follow instructions safely and effectively.
- You can work confidently as part of a team while also using your own initiative and judgement.
What we offer:
- 25 days’ holiday plus bank holidays.
- Up to 6% contributory pension scheme.
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Plumber and Fitter employer: Serco
At Serco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member's contribution. As a Plumber and Fitter at James Cook University Hospital, you'll enjoy competitive benefits including 25 days of holiday, a contributory pension scheme, and extensive opportunities for professional development through over 1,100 internal courses and apprenticeships. Join us in making a meaningful impact on the healthcare environment while benefiting from our commitment to employee wellbeing and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber and Fitter
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Plumber and Fitter
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.
