At a Glance
- Tasks: Provide high-quality payroll administration and support to the hospital team.
- Company: Join the Norfolk and Norwich University Hospital with a focus on health and facilities management.
- Benefits: Enjoy 25 days holiday, a pension scheme, and discounts across various retailers.
- Other info: Great opportunities for training and development in a supportive workplace.
- Why this job: Make a real impact by ensuring accurate payroll records in a fast-paced environment.
- Qualifications: Strong IT skills, excellent organisation, and a proactive attitude are essential.
The predicted salary is between 25536 - 25536 £ per year.
Location: Norfolk and Norwich University Hospital
Salary: £25,536.11 per annum plus excellent benefits
Hours: Monday–Friday 8am–4pm core hours – 37.5 hours per week
Overview
As a Payroll Administrator within our Health and Facilities Management contract, you’ll provide a high‑quality payroll administration service to the Norfolk and Norwich University Hospital team. You’ll play a vital role in ensuring payroll records are accurate, confidential and up to date, while supporting audits, reporting and day‑to‑day payroll operations. This is a detail‑focused role suited to someone who enjoys working with data, solving payroll queries and supporting colleagues in a fast‑paced environment.
What You’ll Do
- Provide payroll‑related administrative services to support the contract.
- Process sensitive and confidential payroll information accurately and securely.
- Manage and respond to payroll enquiries, including investigating issues and arranging back payments where required.
- Review, prioritise and manage workload within agreed timescales.
- Run reports from bespoke payroll and workforce systems and present data in a clear format.
- Manage the shared payroll mailbox and work closely with other Payroll Administrators.
- Maintain payroll records and administrative systems to support payroll audits.
- Carry out general administrative duties such as filing, scanning, photocopying and correspondence handling.
- Use initiative to resolve issues and support continuous improvement.
- Undertake other ad‑hoc duties as required.
Qualifications
- Strong IT skills and experience using a range of systems, software and networks.
- Excellent Microsoft Office skills, particularly in Word and Excel.
- Exceptional organisational and administrative skills.
- The ability to multi‑task and work under pressure to meet tight deadlines.
- A flexible, adaptable approach in a fast‑moving environment.
- A professional manner and strong interpersonal skills.
- Good written and verbal communication skills.
- GCSEs (or equivalent) in Maths and English (minimum grade C).
- A positive, proactive attitude and the ability to work well as part of a team.
Additional Information
This role involves spending a significant amount of time working in an office environment using a computer and requires a high level of concentration when handling enquiries and payroll data.
Vetting and Checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Benefits
- Holidays: 25 days plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Role‑specific training and ongoing development opportunities
- Health and wellbeing: Employee Assistance Programme and wellbeing support
- Discounts: Discounts across a wide range of retailers and services
- Employee networks: Inclusive networks supporting collaboration and belonging
Payroll Administrator employer: Serco
At Norfolk and Norwich University Hospital, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee wellbeing and professional growth. As a Payroll Administrator, you will benefit from a competitive salary, generous holiday allowance, and access to ongoing training and development opportunities, all while working in a dynamic environment that fosters collaboration and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at the Norfolk and Norwich University Hospital on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common payroll-related questions. We recommend role-playing with a friend or using online resources to get comfortable discussing your skills and experiences relevant to the Payroll Administrator position.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with payroll systems and Microsoft Office, especially Excel. Bring examples of how you've used these tools to solve problems or improve processes in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Payroll Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Administrator role. Highlight your experience with payroll systems, data management, and any relevant IT skills. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll administration and how your background makes you a great fit for us. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail:Since this role is all about accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Serco
✨Know Your Payroll Stuff
Make sure you brush up on payroll processes and terminology before the interview. Familiarise yourself with common payroll software and systems, as well as any specific tools mentioned in the job description. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires exceptional organisational abilities, be ready to discuss how you manage your workload and prioritise tasks. Prepare examples of how you've successfully handled multiple responsibilities in a fast-paced environment, and don’t forget to highlight your attention to detail!
✨Communicate Clearly
Strong communication skills are key for this position, especially when dealing with payroll enquiries. Practice explaining complex information in a simple way, and think of scenarios where you've resolved issues through effective communication. This will demonstrate your interpersonal skills and professionalism.
✨Be Ready for Problem-Solving
The ability to use initiative and resolve issues is crucial in payroll administration. Prepare to discuss specific challenges you've faced in previous roles and how you approached them. This will showcase your proactive attitude and ability to contribute to continuous improvement within the team.
