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- Tasks: Manage reception operations and provide top-notch customer service at Whitchurch Leisure Centre.
- Company: Leading service management firm with a focus on customer satisfaction.
- Benefits: Comprehensive benefits package, including training, pension scheme, and health support.
- Why this job: Join a dynamic team and enhance your customer service skills in a vibrant environment.
- Qualifications: Experience in customer-facing roles and excellent communication skills required.
- Other info: Great opportunity for personal growth and development in a supportive setting.
The predicted salary is between 11 - 16 £ per hour.
A leading service management firm is seeking a Receptionist to deliver high-quality front-of-house services at the Whitchurch Leisure Centre. This role involves managing reception operations, handling cash transactions, and building positive relationships with customers.
The successful candidate will have prior experience in customer-facing roles and strong communication skills, as well as a calm demeanor under pressure.
A comprehensive benefits package is offered, including training and development opportunities, pension scheme, and health and wellbeing support.
Part-Time Receptionist | Customer-Centric Front Desk & Growth employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Receptionist | Customer-Centric Front Desk & Growth
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with customers, being able to express yourself clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your calm demeanour under pressure during the interview. Share examples from past experiences where you handled challenging situations effectively, as this will demonstrate your suitability for the fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Part-Time Receptionist | Customer-Centric Front Desk & Growth
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've built positive relationships with customers and handled tricky situations with a calm demeanour.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role. Mention the Whitchurch Leisure Centre and why you’re excited about working there.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your personality shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Serco
✨Know the Company
Before your interview, take some time to research the service management firm and the Whitchurch Leisure Centre. Understanding their values, mission, and the services they offer will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering high-quality front-of-house services, be ready to share specific examples from your past experiences where you excelled in customer service. Highlight situations where you handled difficult customers or went above and beyond to ensure satisfaction.
✨Stay Calm Under Pressure
The job requires a calm demeanour, especially when managing reception operations. Prepare for potential scenarios that might arise during busy periods and think about how you would handle them. Practising these responses can help you convey confidence during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
