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- Tasks: Lead a team to ensure safety and excellent service at Hinksey Outdoor Pool.
- Company: Join a top leisure management company with a focus on community and fun.
- Benefits: Enjoy competitive pay, flexible hours, and great corporate perks.
- Why this job: Make a splash in your career while keeping the community safe and happy.
- Qualifications: NPLQ, Pool Plant Operators Qualification, and First Aid at Work required.
- Other info: Full-time and part-time roles available for enthusiastic individuals.
The predicted salary is between 30000 - 42000 £ per year.
A leading leisure management company is seeking Duty Managers for Hinksey Outdoor Pool in Oxford. The role is hands-on and customer-facing, responsible for ensuring the pool operates safely and efficiently.
Key responsibilities include:
- Supervising staff
- Managing daily operations
- Responding to incidents
Essential qualifications include:
- NPLQ
- Pool Plant Operators Qualification
- First Aid at Work
The position offers full time and part time opportunities with competitive salaries and corporate benefits.
Outdoor Pool Duty Manager: Lead Safety & Service in Oxford employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outdoor Pool Duty Manager: Lead Safety & Service in Oxford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help us understand what they value and how we can align our skills with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident when discussing our experience and qualifications, especially those NPLQ and First Aid skills.
✨Tip Number 3
Show off your passion for safety and service! During the interview, share specific examples of how we've handled incidents or improved customer experiences in previous roles. This will demonstrate our hands-on approach.
✨Tip Number 4
Don’t forget to follow up! After the interview, send a thank-you email expressing our appreciation for the opportunity. It’s a great way to keep us on their radar and show our enthusiasm for the role.
We think you need these skills to ace Outdoor Pool Duty Manager: Lead Safety & Service in Oxford
Some tips for your application 🫡
Show Your Passion for Safety: When writing your application, let us know how much you care about safety and customer service. Share any relevant experiences that highlight your commitment to creating a safe and enjoyable environment for everyone at the pool.
Highlight Your Qualifications: Make sure to clearly mention your NPLQ, Pool Plant Operators Qualification, and First Aid at Work certifications. We want to see that you have the essential qualifications to keep our pool running smoothly and safely.
Be Personable: Since this role is customer-facing, don’t hesitate to show off your personality in your application. We love candidates who can connect with people, so share any experiences where you’ve gone above and beyond for customers.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our team at Hinksey Outdoor Pool!
How to prepare for a job interview at Serco
✨Know Your Qualifications Inside Out
Make sure you’re well-versed in your NPLQ, Pool Plant Operators Qualification, and First Aid at Work. Be ready to discuss how these qualifications have prepared you for the hands-on responsibilities of the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, think of examples where you've excelled in customer service. Prepare to share specific situations where you’ve handled difficult customers or ensured a positive experience for pool users.
✨Demonstrate Leadership Experience
As a Duty Manager, you'll be supervising staff. Highlight any previous leadership roles or experiences where you’ve successfully managed a team, resolved conflicts, or improved operations.
✨Prepare for Incident Response Scenarios
Expect questions about how you would handle various incidents at the pool. Think through potential scenarios and be ready to explain your thought process and actions to ensure safety and efficiency.
