Building Craftsperson in Norfolk

Location: Norfolk and Norwich University Hospital, Norwich, NR4 7UY

Salary: £29,744 to £32,328.27 plus excellent benefits

Schedule: Permanent, Monday to Friday, 8am to 4pm (30 mins break)

Ready to impact a better future? As a Building Craftsman in our Estates team, you’ll help maintain and improve a vital healthcare environment, ensuring facilities remain safe, functional, and ready to support patient care every day. Your work will directly contribute to a setting where lives are supported and improved.

From planned maintenance to reactive repairs, you’ll play a key role in ensuring the hospital’s infrastructure operates efficiently. This is a role where your skills create a visible, positive impact on patients, visitors, and colleagues – supporting a critical service that touches lives across the community.

What you’ll do as Building Craftsman

• Carry out building maintenance and new works as directed, ensuring high standards are met
• Use your own initiative to diagnose and resolve building fabric issues
• Support other trades and collaborate across teams when required
• Maintain accurate records such as work logs, timesheets, and audit information
• Follow all health and safety policies to ensure safe working practices
• Participate in on-call rotas and respond to emergency repair needs when required

Does this sound like you?

• NVQ Level 2 in Carpentry
• Strong knowledge of building maintenance and repair techniques
• The ability to problem-solve and work independently
• Good communication skills and a collaborative, flexible approach to your work
• A commitment to safety, quality, and continuous improvement

Vetting and checks: This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

What we offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Bonus: A performance-based bonus scheme
• Company car: A company car or cash alternative
• Private medical insurance
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.

Let’s impact a better future, together. Apply today.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.