At a Glance
- Tasks: Support the smooth running of a busy sports and conferencing facility.
- Company: Join a dynamic team at Lilleshall National Sports Centre.
- Benefits: Enjoy competitive salary, free gym membership, and exciting discounts.
- Other info: Flexible shifts with opportunities for growth and development.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in operational roles and a full UK driving licence required.
The predicted salary is between 26557 - 26557 € per year.
Location: Lilleshall National Sports Centre, Near TF10 9AT
Salary: £26,557.55 per annum, plus excellent benefits
Schedule: Full-time, 39 hours per week, Wednesday - Saturday 8:30-17:00, Sunday 08:30-16:00
Ready to impact a better future? As an Operations Support Officer in our Leisure team, you’ll play a key role in keeping a busy, multi-use sports and conferencing facility running safely, smoothly, and efficiently. Your work will directly support colleagues, visitors, and the wider community to enjoy a high-quality environment every day.
What you’ll do as an Operations Support Officer:
- Support the day-to-day running of the facility, ensuring a safe, clean and well-maintained environment
- Open and close buildings, monitor site security, and respond to incidents or emergencies
- Carry out compliance checks and support health and safety standards in line with company procedures
- Assist with event and activity setups, including physical tasks such as moving equipment and preparing spaces
- Transport colleagues and carry out offsite duties using company vehicles
- Support Duty Managers and cover shifts when required, including weekends and nights
Does this sound like you?
- Experience in a supervisory or operational role within a leisure, hospitality or similar environment
- A good understanding of health and safety legislation and its practical application
- Strong communication and customer care skills, with confidence working with a wide range of people
- Ability to stay calm under pressure and respond effectively in emergency situations
- A full, clean UK driving licence and confidence driving company vehicles
What We Offer:
- Holidays: 20 days, 21 days after 1 year’s service + bank holidays
- Free Gym membership
- Staff meal, physio discounts
- Serco discounts which include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application.
Operations Support Driver in Newport employer: Serco
At Lilleshall National Sports Centre, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and community engagement. As an Operations Support Driver, you'll enjoy competitive pay, generous benefits including free gym membership and discounts, and opportunities for personal growth in a dynamic environment dedicated to promoting health and safety. Join us in making a positive impact while enjoying a fulfilling career in leisure services.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Driver in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the leisure and hospitality sectors, especially those who work at Lilleshall National Sports Centre. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your experience in health and safety or operational roles. Use examples from past jobs to highlight how you’ve kept environments safe and efficient.
✨Tip Number 3
Be ready for anything! Since the role involves responding to emergencies, practice staying calm under pressure. Think of scenarios where you had to think on your feet and be prepared to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Operations Support Driver in Newport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in operational roles, especially in leisure or hospitality. We want to see how your skills align with the responsibilities of the Operations Support Officer.
Showcase Your Communication Skills:Since you'll be working with a diverse range of people, it's crucial to demonstrate your strong communication and customer care skills. Use examples from your past experiences to show us how you handle different situations.
Highlight Health and Safety Knowledge:We’re keen on candidates who understand health and safety legislation. Make sure to mention any relevant training or experience you have in this area, as it’s a key part of keeping our facility safe and compliant.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Serco
✨Know the Facility Inside Out
Before your interview, take some time to research the Lilleshall National Sports Centre. Familiarise yourself with its facilities, services, and any recent events. This will not only show your genuine interest but also help you answer questions about how you can contribute to keeping the centre running smoothly.
✨Highlight Relevant Experience
Make sure to prepare examples from your past roles that demonstrate your experience in operational support or supervisory positions. Talk about specific situations where you ensured safety, handled emergencies, or provided excellent customer service. This will help the interviewers see how your skills align with their needs.
✨Showcase Your Communication Skills
As an Operations Support Officer, you'll be interacting with a diverse range of people. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face on the job, like dealing with a customer complaint or coordinating with team members during an event setup.
✨Prepare for Situational Questions
Expect questions that assess how you would handle pressure or emergencies. Think of examples where you stayed calm and made effective decisions under stress. Being able to demonstrate your problem-solving skills will be key in showing that you're the right fit for this role.
